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OPERATIONS / SUPPLY CHAIN

  • Report: Restaurant chain is latest data breach victim

    Sonic has been targeted in a cyber-attack.   The restaurant chain, which is known for drive-up ordering kiosks and roller skating waitresses, has confirmed it has suffered a data security breach. Specifically, the incident has jeopardized the security of credit cards from up to 5 million customers, according to KrebsOnSecurity, which first broke the news.  
  • Report: Department store retailer keeps holiday hiring plans under wraps

    Don’t expect to hear specifics about Kohl’s holiday workforce any time soon.   Unlike other chains, including Target and Macy’s, that have announced their plans to hire thousands of temporary workers during the holiday season, Kohl’s is not discussing the number of seasonal hires its will make, according to CNBC.  
  • Study: Cash is still king for U.S. consumers

    Despite the rise of electronic, mobile and contactless payments, physical currency remains a favored choice for consumers in the United States.   This was according to “In Cash Consumers Trust. But How Do Retailers Make it Pay?,” a report from cash technology solutions provider Glory. The study is based on responses from 1,500 consumers in the U.S., U.K. and Australia.  
  • Accenture joins Target and P&G as keynote speaker at cybersecurity summit

    Accenture has signed on as the title sponsor for the Retail Cyber Intelligence Summit, which will be held in Chicago, October 3 - 4, 2017. The event is sponsored by the Retail Cyber Intelligence Sharing Center (R-CISC).   
  • Target ups minimum wage—with even bigger hike planned by 2020

    Target Corp. is raising the stakes in the battle for retail store talent — and giving its employees a holiday surprise in the process.   The discounter on Monday announced plans to raise its minimum hourly wage for all associates to $11 in October. It also pledged to increase the rate to $15 by the end of 2020. The retailer said the move will help it better recruit and retain top-quality staff and provide a better shopping experience for customers.  
  • Study: Fraud losses, management eat up more than one-fifth of retailer revenue

    Merchants’ fraud costs are a growing expense — and the pace shows no sign of slowing.   Fraud losses and management eat 8% of the average e-commerce retailer’s revenue, up from 7.6% in 2016, according to “2017 Financial Impact of Fraud Study: Exploring the Financial Impact of Fraud in a Digital World.” The report is from Vesta Corp. and Javelin Strategy & Research.  
  • Amazon to embark on Big Apple hiring spree

    Amazon is about to put down some new roots in New York City — and is hunting for new employees to support the operation.  
  • Contact-free payment speeds up checkout at discount grocer

    Aldi is making it easier for customers to pay for purchases.   The fast-growing deep-discount grocer now accepts all forms of contactless payment, including Apple Pay, Google Wallet and Android Pay. All options are available across Aldi’s nearly 1,700 stores nationwide.   Shoppers can pay for their groceries by tapping their contactless-enabled bank card, smartphone or other wearable device on a dedicated payment terminal.   
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