OPERATIONS / SUPPLY CHAIN

Study: Gens Y & Z prefer credit cards over other forms of payments
Following suit of older generations, younger shoppers want to pay for purchases with credit cards. Specifically, Gen Z (ages 18-24) and Gen Y (ages 25-34) are comfortable using credit to make purchases, and overwhelmingly prefer credit cards to monthly payment options, according to new data from Vyze, a provider of cloud-based financial technology solutions.
Report: Online giant testing its own delivery service
Amazon’s new program could give carriers like United Parcel Service and FedEx a run for their money. The online giant is experimenting with a program that rivals services handled by longtime partners UPS and FedEx. Specifically, it is dabbling in a program designed to make more products available for free two-day delivery and relieve overcrowding in its warehouses, according to Bloomberg.

Survey: Retailers are missing out on a big opportunity

For all the buzz about buy-online-pickup-in-store, not that many retailers are actually deploying the service.
Popular eatery to open cashless location—with kiosk-only ordering

Shake Shack, the burger chain founded by famed restaurateur Danny Meyer, is taking a high-tech approach to its newest site.
Shoplifting: How to prevent ‘blind spots’ in the store layout

Though many types of theft deterrent equipment exist, one of the most effective and affordable approaches is preventing retail shoplifting is by avoiding “blind spots” in the store layout. In this regard, one of the hardest places for supermarket or mass merchandise cashiers to control and easily view has been under the shopping basket, which is usually blocked by a basketful of other items above it. Failing to ring up items under the basket before customers leave the store can be extremely costly to retailers.
A Gap brand reaches for the cloud

A specialty retailer is streamlining its merchandising operations. Gap's Intermix division has become the company's first brand to transition to the cloud. The upscale specialty retailer is leveraging Oracle’s cloud-based platform to drive efficiencies across merchandising and inventory management. The platform supports end-to-end operational efficiencies and empowers the business teams among specialty apparel company Intermix.
Study: Store managers’ roles evolve in the unified commerce era

To effectively service shoppers at store-level, managers need to evolve beyond their sales roles and become “problem solvers.” This means store managers must learn to master the combination of order fulfillment, inventory visibility and staffing to keep up with customer demands, according to the “Voice of Store Manager Survey,” a study from JDA Software Group. The second annual study is based on responses from 252 US-based retail store managers compiled in August.
Thrift store chain goes ‘wireless’

Staying true to its “thrifty” roots, Savers has added a robust wireless solution without breaking the bank.
Amazon’s new acquisition becomes data breach target

Cyber-thieves have found their way into Whole Foods Markets’ payment network. The natural foods grocer, which Amazon purchased for $13.7 billion in August, learned that payment card information processed at certain venues within some of its stores, such as taprooms and full table-service restaurants, has been breached. These venues use a different point-of-sale system than the company’s primary checkout systems.
Party goods retailer bolsters store fleet with Halloween pop-up shops

Party City is getting ready for the Halloween rush. The party goods retailer plans to open up more than 270 Halloween City pop-up stores during its make-or-break season. These locations will bring the company’s store fleet up to more than 1,200 Party City and Halloween City retail outlets.