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Webinar Today: Customer centricity at Chico's FAS
New York -- Learn how Chico's FAS is staying ahead of the information evolution and providing personalized customer interactions at a Chain Store Age webinar on Thursday, Oct. 18 ( 2 p.m. ET, 11 a.m. PT). Bob Murray, architect of Chico's Store Technology, will discuss such top-of-mind imperatives as loyalty, mobile, and seamless digital connections with the customer in the omni-channel market space.
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Survey: 54% of shoppers will spend $500+ on holiday gifts
Los Angeles -- Research results released Monday by PriceGrabber – augmenting its previously released winter holiday shopping survey – revealed that more than half (54%) of consumers plan to spend $500 or more on gifts this season, slightly higher than 2011.
In a demonstration of online channel strength, 75% of respondents selected online retailers when asked to select the types of stores they plan to shop for holiday gifts. Discount stores followed with 74%, and traditional department stores came in third place with 49%.