News

Survey: No online option means no customers
Retailers who do not offer an option for online or mobile shopping may find their customers opting out. A new survey of U.S. and Canadian consumers from MasterCard, “The Psyche of Shopping,” shows that consumers have purposely chosen not to buy something when a retailer did not have an online payment option (68%), a mobile payment option (19%), or an in-app payment option (14%).
Chico's adds Victoria's Secret veteran to board
Chico’s is looking to a veteran of Victoria’s Secret to help the company navigate some troubling times.

The company announced that Cynthia A. Fields has been appointed to its board of directors, effective immediately. Fields was also appointed to the board's merchant committee.

Tech Guest Viewpoint: Closing the ‘Intimacy Gap’

Most of us don’t know our customers. Picture the shopper who walks into a store. They’re blank canvases with no visible history, and that means there’s no easy way for sales associates to shape what happens in the next 10, 20 or 30 minutes, before they walk back out the door.
Closing the 'intimacy gap'

Most of us don’t know our customers.

Picture the shopper who walks into a store. They’re blank canvases with no visible history, and that means there’s no easy way for sales associates to shape what happens in the next 10, 20 or 30 minutes, before they walk back out the door.
The hottest trend in food retailing is getting hotter

What growth there is in the food channel these days is being driven by specialty products and the trend shows no sign of abating.
Petco Foundation to grant $500,000 in holiday wishes

Petco is looking to drive increased digital engagement with a new holiday pet adoption campaign.

The Petco Foundation has launched its third annual Holiday Wishes campaign, which awards grants to animal welfare organizations across the country that are busy at work ensuring the pets in their communities have homes for the holidays.
Study shows online holiday sales leaving desktop channel

It’s no secret that e-commerce is continuing to grow as a portion of holiday shopping volume. But a newer trend shows that holiday e-commerce growth is shifting away from the desktop channel. According to a new survey from digital promotion platform RetailMeNot Inc., mobile app visits and transactions closed on desktop visits and transactions during the 2014 holiday season. If the trend keeps pace in 2015, mobile visits and transactions will surpass desktop visits and transactions as a holiday e-commerce channel.
Macy's sees pink in omnichannel campaign

Pink will prevail at Macy’s this month when the retailer launches an omnichannel campaign to raise funds for the fight against breast cancer.

The retailer has joined forces with the Pink Pony Fund, the Polo Ralph Lauren Foundation’s initiative in the fight against cancer, to offer a special collection of merchandise that transforms Polo Ralph Lauren shops into Pink Pony destinations in 48 Macy’s locations across the country and at macys.com/pink.
Cullinan Properties welcomes senior VP of development and anchor leasing

Peoria, Ill. -- Cullinan Properties announced the addition of Vic Pildes as senior VP of development and anchor leasing. In this role, Pildes will be responsible for development and municipal related activities for new projects, assist in the identification of new acquisition opportunities and lead anchor leasing efforts throughout Cullinan’s portfolio.
CVS Health looks outside lab for innovation

On the heels of opening its Digital Innovation Labin Boston in June, CVS Health is furthering its innovation efforts with two new outside partnerships.