News

Rite Aid contest focused on customer engagement
Rite Aid on Wednesday brought back its nationwide annual Vote for Your Favorite Pharmacy Team Member Contest to celebrate American Pharmacist Month. Through the contest, Rite Aid customers have a chance to win $2,500 in Rite Aid gift cards by nominating a favorite member of their Rite Aid pharmacy team.
Kohl's targets millennials with Madden Girl
Kohl’s is giving its millennial customers some exciting new cold weather merchandise to think about as the fall season gets well under way.

The retailer is debuting the Madden Girl collection, featuring fashion, cold weather boots, accessories and outerwear. The collection will be available Oct. 15 in Kohl’s stores and on Kohls.com. The assortment will include the brand’s cold weather boots as well as exclusive designs for the fall season.

Survey: No online option means no customers

Retailers who do not offer an option for online or mobile shopping may find their customers opting out. A new survey of U.S. and Canadian consumers from MasterCard, “The Psyche of Shopping,” shows that consumers have purposely chosen not to buy something when a retailer did not have an online payment option (68%), a mobile payment option (19%), or an in-app payment option (14%).
EMV is here, sort of

The highly anticipated EMV deadline of October 1 has come and gone, leaving many retailers and payment solutions providers to ponder what’s next?

As of Oct. 1, 2015, any U.S. retailer that does not have the necessary POS hardware, software, and operational and network protocols in place to process an EMV-compliant chip card transaction faces a shift in fraud liability.
Tech Guest Viewpoint: Closing the ‘Intimacy Gap’

Most of us don’t know our customers. Picture the shopper who walks into a store. They’re blank canvases with no visible history, and that means there’s no easy way for sales associates to shape what happens in the next 10, 20 or 30 minutes, before they walk back out the door.
Kroger launches appeal to the ‘epicurious’

Kroger has a history of successful private brand launches and it is putting that track record to the test with a new globally inspired line called HemisFares.
The hottest trend in food retailing is getting hotter

What growth there is in the food channel these days is being driven by specialty products and the trend shows no sign of abating.
Chico's adds Victoria's Secret veteran to board

Chico’s is looking to a veteran of Victoria’s Secret to help the company navigate some troubling times.

The company announced that Cynthia A. Fields has been appointed to its board of directors, effective immediately. Fields was also appointed to the board's merchant committee.
Study shows online holiday sales leaving desktop channel

It’s no secret that e-commerce is continuing to grow as a portion of holiday shopping volume. But a newer trend shows that holiday e-commerce growth is shifting away from the desktop channel. According to a new survey from digital promotion platform RetailMeNot Inc., mobile app visits and transactions closed on desktop visits and transactions during the 2014 holiday season. If the trend keeps pace in 2015, mobile visits and transactions will surpass desktop visits and transactions as a holiday e-commerce channel.
Lionel roars into omnichannel

Lionel LLC has been making and selling model trains for 115 years, but that doesn’t mean the company is behind the times. Lionel is using NetSuite NetCommerce to run its end-to-end omnichannel commerce business.

The implementation, which only took four months, powers the company’s consumer-facing e-commerce websites for its Lionel Trains and Lionel Racing brands, call center, inventory management, order management, marketing, customer support and financials.