News

Cincinnati –- Half of all consumers dislike the idea of all-day Thanksgiving store shopping hours, although younger consumers are more open to it.   According to a survey of 1,001 U.S. consumers by loyalty services provider Loyalty One, 50% say all-day shopping hours on Thanksgiving Day are a bad idea that detracts from the traditional celebration.  

Tampa Bay, Fla. –- The community of Show Low, Arizona leads all U.S. cities in rates of chargebacks for credit card disputes, with a 2.2% chargeback rate. According to a new study from Chargebacks 911, a division of Global Risk Technologies, the top five cities (including multiple ties) are as follows:   1. 2.2% chargeback rate: Show Low, Arizona 85901

New York -- Crocs Inc. has named McKinney as its global advertising agency of record. The agency will provide everything from creative and strategy support to media activation and brand management for all Crocs shoe collections.  

Chicago -- The growing importance of the multichannel shopping experience is highlighted in a new study by A.T. Kearney. The report, "Connected Consumers Are Not Created Equal: A Global Perspective," is focused on better understanding today's connected consumers.  

New York -- Online beauty retailer Birchbox is launching in Canada, marking the sixth country the company has expanded to since launching in the United States in Sept. 2010.      Since our launch in 2010, we’ve had tens of thousands of customer inquiries regarding shipping to Canada,” says Birchbox co-Founder and co-CEO Katia Beauchamp. “So we’re thrilled to finally bring Birchbox north of the border.”  

Mooresville, N.C. –- Lowe’s Companies Inc. is among the first users of an omnichannel fulfillment solution that is being jointly developed by JDA Software Group Inc. and IBM. The new initiative from the two technology providers will combine JDA intelligent fulfillment and labor productivity solutions with IBM Commerce and order management technology.  

Luis Orbegoso, ADT Business   A recent survey by the National Retail Federation found that 20 to 40 % of small and mid-sized retailers’ annual sales occur within the last two months of the year. So what does this mean for small- and medium-sized business owners? It can mean hordes of customers coming through the door, inventory flying off the shelves, and the overwhelming need to be more prepared than any other time of year.   

Bentonville, Ark. -- Following the lead of some other retailers, Walmart is spreading out Black Friday beyond the day after Thanksgiving.

 

Alexandria, Va. — Declining gas prices may increase holiday spending this year—especially among men and those ages 18-34, according to a new national survey on consumer optimism conducted by the National Association of Convenience Stores (NACS).