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  • CVS offers even more digital tools to customers

    CVS Health is launching a suite of new digital tools aimed at helping customers manage their health with more ease and efficiency, including the use of beacon technology to deliver in-store pharmacy messaging.

  • Corporate sustainability: Even Walmart can’t do it alone

    Ten years ago, the CEO of Walmart and the president of Environmental Defense Fund hiked together on Mount Washington in New Hampshire. Along the way, Lee Scott of Walmart (now retired) and Fred Krupp of EDF talked about climate change and the environmental challenges of our time. They also talked about ways that Walmart could drive positive environmental change in its product lines and operations.

  • Check out the big chill at Barneys

    Barneys New York is bringing an icy winter chill—literally—to its holiday windows.

    With a theme of “Chillin’ Out,” the specialty retailer has transformed the windows of its Manhattan flagship into a winter wonderland, complete with 35-foot fully functioning ice locker that features daily live ice carving.

  • The priciest retail corridor in the world—by a long shot

    When it comes to retail rents, Manhattan’s Fifth Avenue is really in a class by itself. 

    Upper  Fifth Avenue, between 49th and 60th streets,  is the most expensive retail corridor in the world, with rents rising 3.6% to $3,500 per sq. ft. through the first half of this year, according to a annual report from Cushman & Wakefield. (The top 10 streets are listed at end of article.)

    Fifth Avenue rent was nearly double that of the second priciest corridor, Causeway Bay in Hong Kong, at $2,399 per sq. ft.

  • It will be all about Black Wednesday at RadioShack

    RadioShack is moving Black Friday all the way over to Wednesday in the hopes of ramping up shopper excitement for the holiday.

    The company issued a call to customers Tuesday saying that as a "thank you to our loyal customers (particularly those who don't like to get trampled at big box stores on Black Friday), RadioShack's Black Friday Sale will begin early on Wednesday, Nov. 25." RadioShack says stores will stay open an extra hour on Wednesday, will reopen at 8 a.m. on Thanksgiving Day and feature extended hours the rest of the weekend.

  • Retailers and suppliers winning product safety battle with technology

    Consumers’ expectations of retailers and suppliers have never been higher.

  • H-E-B Goes Beyond Products and Pricing to Connect With Customers

    (The following is an excerpt from the new book, Extraordinary Experiences: What Great Retail and Restaurant Brands Do, by Denise Lee Yohn.)

    Scott McClelland seems an unlikely candidate for his picture to appear under a "Why Is This Man Smiling?" headline. As spokesperson and president of the Houston food/drug division of Texas-based grocery store chain H-E-B, McClelland has plenty of reasons to be worried.

  • Roof leak leads to $1.35 million slip and fall verdict against fast-food restaurant

    A law firm obtained a $1.35 million verdict for a victim after showing that Chipotle Mexican Grille was negligent in failing to repair a roof leak which, the firm said, ultimately lead to the victim's injuries.

    Here is the story, according to a release by the West Palm Beach, Florida-based Steinger, Iscoe & Greene:

    The store manager noticed the water pooling in the customer queuing area. He mopped and then verified the area was dry.

  • Home improvements drive strong sales at Home Depot

    Atlanta-based Home Depot reported steady growth of transactions for its DIY and pro customers in third quarter 2015, leading the way to net sales of $21.8 billion, up 6.4% from the same quarter last year.

    Net earnings for the world's largest home improvement retailer jumped 12.2% to $1.725 billion.

    "During the quarter, we saw broad-based growth across our geographies and product categories, led by growth in transactions from both our DIY and pro customers," said Craig Menear, CEO and president.

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