News

Retailers looking to satisfy customers this holiday season need to be sure all channels are aligned and working properly.

A steep profit decline and deteriorating sales at two of Gap Inc.’s three flagship formats in the third quarter have CEO Art Peck looking ahead to what he expects to be better times.

Martha Stewart has taken her American Made store out of eBay and announced a new partnership with Amazon.com.

Starbucks is the number one retailer employer in the United States when it comes to fostering a happy workplace.

That’s according to a survey by CareerBliss, which analyzed the key factors that impact workplace happiness. Ace Hardware, Ikea, Apple and Barnes & Noble round out the CareerBliss top five.

“The employee reviews on CareerBliss rank Starbucks as the number one retail employer in the United States when it comes to employee happiness,” said Heidi Golledge, co-founder of CareerBliss.

Retailers are advised to brace for a higher level of fraud online and across all channels this holiday season.

That’s according to ACI Worldwide, which based its recommendation on new benchmark data from millions of transactions from large global retailers. The company noted that fraud rates by volume have increased by 30%, compared to 2014 as consumers shop with more devices online and card issuers are slower to shut down accounts after fraudulent activity.

Lowe's pointed to a favorable economy and improved productivity while reporting third-quarter results that beat expectations.

The company reported net earnings of $736 million for the quarter ended Oct. 30, up 25.8% from the same period a year ago. Sales for the quarter were up 5.0% to $14.4 billion.

Staples says its reinvention is on track despite a disappointing financial performance in the third quarter.

For the third quarter ended Oct. 31, Staples reported a profit of $198 million. Same-store sales decreased 2%. On a per-share basis, the Framingham, Massachusetts-based company said it had profit of 31 cents. Earnings, adjusted for non-recurring costs, came to 35 cents per share. The results matched Wall Street expectations. Revenue was $5.59 billion, which fell short of Street forecasts.

Judging from the latest 2015 Temkin Loyalty Index, which measures consumer loyalty to large companies, shoppers are maniacal when it comes to their favorite grocery stores.

Based on a study of 10,000 U.S consumers, H-E-B, Publix and Trader Joe's were at the top of the list when it comes to consumer loyalty, bookended on either side by credit card and insurance company USAA.

Aldi and Hy-Vee also made the top 10 list of companies to which consumers are most loyal.

CVS Health on Wednesday announced a suite of new digital tools aimed at helping customers manage their health with more ease and efficiency, including the use of beacon technology to deliver in-store pharmacy messaging.

Pictured from left to right: Carlos Serra, Greg Holcomb, Martin Potts and Peter Belisle