News

Black Friday at Toys“R”Us this year will be all about loyalty and social media.

In a new expansion of food and retail, Urban Outfitters Inc. is acquiring a Philadelphia-based restaurant chain. The move comes as many retailers are working to make their stores more experiential by adding various services, including food and beverages, to the mix.

Dillard’s joined Macy's and Nordstrom Monday in struggling against weaker than expected traffic and sales in the third quarter.

In a new expansion of food and retail, Urban Outfitters Inc. is acquiring a Philadelphia-based restaruant chain.

Seamless commerce is constantly evolving, and SAP is attempting to stay at the front of the curve with its new SAP Jam Communities with Commerce solution. The cloud-based customer engagement tool is natively built on the SAP Jam enterprise social collaboration platform, and also integrates with the SAP hybris commerce management platform.

At a recent event in Boston, SAP explained how the new solution enables retailers to build community pages that support and drive seamless commerce. Here are three of the most innovative community page features.

Consumers find it easy to use social media for brand engagement, but that doesn’t mean they are using it.

According to the new “Global Brand Simplicity Index” from New York-based branding firm Siegel+Gale, 65% of consumers say social media is a simple platform for learning about brands, products and services via social media. Yet only 32% use social media for this purpose.

Similarly, 45% of consumers find social media simple for engaging customer service, but only 11% use social media for customer service engagement.

Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age offers a Q&A with the head of one of those start-ups, Wibe Wagemans, president of Palo Alto, California-based IndoorAtlas.

What does your company do?

Amazon.com has been busy expanding its same-day Prime delivery options across the U.S., and now it is hopping the pond.

Amazon U.K. has launched Amazon Pantry, a nationwide service for Prime members. Amazon Pantry offers more than 4,000 everyday grocery items, including food and drink, household supplies, baby and child care, pet, and health and beauty products.

Shoppers have wasted no time in getting started with their holiday purchases this year, according to a new survey.

The National Retail Federation’s Consumer Holiday Spending Survey shows that 56.6% of those celebrating the holidays had already started shopping by early November, up from 54.4% last year and 16% from the 49% who had started by this time in 2008, the first time NRF asked the question. This also marks the highest percentage seen in that timeframe.

Target Corp. is giving the bargain-priced, impulse section located in the front of its stores a makeover.

The retailer is transforming the popular department into “Bullseye’s Playground,” and the chain’s iconic mascot, Bullseye, will be located on the top of each display.