News

Montreal, Canada – Specialty childrenswear retailer Souris Mini has selected Raymark's omni-channel customer relationship management (CRM) solution to support strategic initiatives in streamlining marketing activities and improving customer communications. The retailer, with more than 30 locations on two continents, is modernizing the way it engages with customers across all channels, with the project currently underway.   

Woonsocket, R.I. – CVS/pharmacy is making it an omnichannel holiday for its customers this year. Consumers can follow @CVS_Extra on Twitter to learn about upcoming promotions and ways to win a variety of gift items through special contests.

Google could be preparing to take on Amazon.com with its own unique e-commerce solution.

According to the Wall Street Journal, Google is developing a “buy now” button that would be embedded right into results pages within the search engine. '

Google could be preparing to take on Amazon.com with its own unique e-commerce solution. According to the Wall Street Journal, Google is developing a “buy now” button that would be embedded right into results pages within the search engine.   

Dov Charney, the controversial founder of American Apparel, has been fired "for cause" as CEO, the company said.

Charney was suspended as president and CEO of the hipster apparel chain in June for alleged misconduct and violations of company policy. The decision was made by the board’s “suitability committee,” which was formed to oversee an internal investigation in the wake of Charney's suspension.

New York – Every retailer wants to acquire new customers, but not every retailer knows how to draw them in. According to new retailer and consumer survey data from loyalty intelligence provider Colloquy and sponsored by Chase Merchant Services, 60% of retailers admitted they lack reliable data to support effective targeting of new customers for acquisition purposes.  

Minneapolis – Technology geeks do not have the reputation of being the people you turn to in a crisis, but travelers in Chicago’s O’Hare Airport who experience difficulty with their electronic devices just may find a geek is what they need. Agents from the Best Buy Geek Squad technical service will be available daily now through Dec. 23 in O’Hare’s Terminal 3, Concourse H, with a “Precinct” similar to those found in Best Buy stores.  

Cincinnati - The Kroger Co. has been accepted as an “Elite Member” of Energy Star Certification Nation by the U.S. Environmental Protection Agency (EPA).  Kroger was the only grocery retailer granted Elite Member certification status, which was granted to organizations that earned Energy Star certification for at least 150 buildings in 2014.