News

Lowe’s has a new chief marketing officer and a new senior vice president of strategy, insights and planning.

The 45-acre Assembly Row in Boston breaks almost all the rules for the traditional model for outlet centers. Just three miles from downtown Boston, Assembly Row is an urban-style mixed-use center with a wide range of outlet retail options alongside entertainment components like LEGOLAND Discovery Center, AMC Theatres and over a dozen restaurants from Legal Sea Foods to Vancouver, B.C.-based Earls Kitchen + Bar.

Outlet malls are often associated with not only appealing deals on name-brand products, but also with driving long distances to get to the far-flung locations where outlets have traditionally been located.

But that is all changing — and changing fast.

Some parts of the country are still waiting for economic recovery, but the Northeast is already enjoying a return to financial prosperity.

The Northeastern U.S. offers a consumer base that is better educated and wealthier than that of many other areas. As a result, vacancies in Northeast centers tend to be low, giving landlords leverage in determining rents and tenant mixes.

RANDOM NOTES: Microsoft made its Manhattan debut with a 22,369-sq.-ft. flagship on Fifth Avenue — its largest location yet. Designed in collaboration with Gensler, the store has a striking, all-glass facade that provides a full view of the contemporary, multi-level interior. High-definition video walls and digital signage are featured throughout the space, streaming video, images and information. A two-story video wall is located behind an “answer desk,” where shoppers can receive assistance and training. ...

What year did you attend your very first SPECS?

The evolution of physical stores took center stage at Chain Store Age's X/SPECS, held at the Scottsdale Resort at McCormick Ranch, in Scottsdale, Arizona. Formerly called Executive SPECS, the event was rebranded this year to reflect how technology is transforming the customer experience and the in-store environment.

Retail facilities are making the shift to LEDs, a more efficient, brighter and longer-lasting lighting option that saves energy and reduces operating costs. Its rapid return on interest makes LED retrofitting a smart, simple fix.

But what if LED lighting installations could also increase and guide purchasing decisions? What if thoughtful placement and controlled lighting could make customers feel more comfortable and safe, and make employees more productive?

While mobile payments are increasing, cash receipts still remain a healthy percentage of total sales and aren’t going anywhere anytime soon. Fifth Third Bank’s John Bultema discusses the proper management of cash in retail stores and solutions aimed at improving store efficiency and reducing costs.

What is the current status of cash handling in retail stores? Are cash receipts in stores on the decline?

Imagine you are the general counsel at a retailer involved in sensitive M&A discussions. You receive an email from one of the deal’s outside advisers. He says he needs some information about your company the kind you’ve passed on before. You send it along, and later find that you were victimized in a sophisticated cyber attack aimed at stealing sensitive information.