News

Customers who belong to a retailer’s loyalty program spend more — significantly more — than those who do not.   That’s according to a new study by Accenture Interactive, which found that members of retailers’ loyalty programs generate between 12% and 18% more revenue for retailers than those who do not belong. The report was based on a survey of U.S. retailers across specialty, big-box, department, drug and convenience stores.   

Walmart is trimming administrative positions in some 500 stores in the West.   According to multiple media reports, the discount giant will cut three backroom accounting and invoicing positions at each store, for a total of 1,500 jobs. Affected employees will not be laid off, but instead offered front-of-store roles such as pharmacy technician or assisting pickups of online orders. Invoicing tasks will be shifted to corporate headquarters in Arkansas, while accounting functions will be automated.  

A new, small-format grocery concept from McCaffrey's Food Markets — Simply Fresh by McCaffrey’s — has opened in a restored 1928 industrial deco building in Doylestown, Pennsylvania, that originally housed a Ford dealership.  

Photo: Colin Calvert (Left) and Caroline Pham (Right)  

Target Corp. is donating $250,000 to the OneOrlando Fund in honor of the retailer's two associates and other victims killed in the nightclub massacre that occurred early Sunday morning in Orlando, Florida.   Target lost two employees, Mercedes Flores and Luis Omar Ocasio-Capo, in the mass shootings. Flores was a Target employee for eight years, and Ocasio-Capo for two years. A third Target employee remains in critical condition.   

PizzaRev, the make-your-own pizza concept backed by Buffalo Wild Wings, will soon be on the march in South Florida.   The company has signed a franchise agreement with Surfside Coffee, one of the largest Dunkin’ Donuts franchise networks in Florida, to develop 45 restaurants across greater Miami. The group’s first location is projected to open at the Miracle Mile in Coral Gables.  

Brookshire Grocery Co. is expanding with a new neighborhood format.    The Tyler, Texas-based supermarket operator will open 26 locations this summer under its new Spring Market banner. The stores will be on the sites of former Walmart Express stores that Brookshire is in the process of acquiring. (The acquisition is scheduled to close in July.) The locations range from southern Louisiana to west Texas.  

Cars that drive themselves are yesterday’s news. The next big thing may be shopping carts that essentially do the same.   

The nation’s highest-profile electric car-marker is taking an unusual route to get its product out in front of potential customers.

Office Depot isn’t about to let its rivals get the better of it during one of its busiest times of the year.   The office-supply retailer plans to hire a total of 8,000 seasonal and regular associates for the back-to-school season, up 33%, or 2,000 associates, over last year.