MARKETING/SOCIAL MEDIA

The Famous Dave’s and Granite City Food & Brewery quick-service restaurant banners are bringing in customers and dollars via text messaging.

Retail is ripe for innovation and redesign — with people at its center.

Walgreens is further opening its customer base to targeted ads from suppliers, beyond digital and programmatic into TV.

Facebook is expanding its “Live Shopping” offering with a new promotion scheduled for Fridays this summer.

A number of major grocers are making their products available on a new multi-retailer e-commerce engine.

Walmart is directly selling select food products on a popular food-focused television channel. 

A family-oriented retailer focused on immersive customer experience is launching what it calls the first e-commerce platform where kids can safely shop online.

Chain Store Age recently spoke with Dakshi Agrawal, IBM fellow and chief architect for AI, IBM, about how “conversational AI” is changing the way retailers engage customers.