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Omnichannel

  • Study: Asia Pacific leads mobile cross-border shopping

    As retailers expand their operations beyond their domestic borders, many are finding new opportunities to connect with new shoppers.    This message was delivered in “PayPal Cross-Border Consumer Research 2016,” a report from PayPal and Ipsos, a study that investigated the online domestic and cross-border shopping habits of more than 28,000 consumers in 32 countries.   

  • Walmart Q3 earnings top forecasts but sales lag; online accelerates

    Walmart on Thursday posted third-quarter earnings that managed to beat analysts' expectations even as net sales fell short.     The retailer also lifted the lower end of its full-year guidance and expressed confidence going into the holiday season.    Walmart’s net income fell to $3.03 billion, or 98 cents per share, in the quarter ended Oct. 31, which was two cents more than the Wall Street consensus according to Bloomberg.  

  • The least busy day of the holiday shopping season will be…

    Most experts agree that the busiest day of this year’s holiday shopping season is likely to be Saturday, Dec. 17. But what about shoppers who want to avoid the crowds?   According to RetailNext Inc., Tuesday, Nov. 29 will afford the widest berths in malls and stores.  

  • Target touts improved order pick-up — just in time for the holidays

    Order pick-up is getting easier at Target stores.   In a posting on its website, the retailer detailed several enhancements to make it quicker and faster for shoppers who order online and pick up in a store.         To make it easy to spot designated Target team members who can help with orders, Target associates in 325 stores nationwide have been outfitted with “Order Pickup” t-shirts, and offer order pickup reusable bags be used throughout the holiday season and beyond. 

  • Unusual bedmates: Neiman Marcus joins up with digital fashion disruptor

    It’s an odd partnership — at least at first glance.   Neiman Marcus has entered into a partnership with Rent the Runway, which lets shoppers rent pricey designer dresses as opposed to buying them (at a luxe store like Neiman Marcus).       

  • PetSmart reaches store milestone

    PetSmart continues to expand its brick-and-mortar presence across North America.   The company has opened 1,500th store, in Sheridan, Colorado. The location is one of approximately 80 new stores the pet specialty retailer is opening in 2016 in new markets as well as in convenient locations in current markets.   

  • Beacons’ Next Step: Bringing ‘Online’ to the Real World, Getting Personal

    In 2013, to much hype and social media fanfare, Apple introduced the iBeacon into their iOS with release 4.0. Then everything went quiet, mostly because very few applications for the technology exist, and not enough developers understood the unlimited potential of the technology.   

  • Study: Return options, loyalty perks, security boost shopper satisfaction

    Easy returns, exclusive loyalty perks and secure transaction processes top customer wish lists this holiday season.  
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