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Omnichannel

  • Fast-food giant on tech hiring binge

    Subway continues to expand its online capabilities.   The chain is hiring 150 people to fill technology, marketing and operations roles for its digital division, according to a report by CIO.com.   

  • Amazon Prime members stay home Black Friday weekend

    More Amazon Prime shoppers skipped the Black Friday hype this weekend than ever before.   Only 59% of Prime members ended up shopping in-store on Black Friday, down from 65% last year. This drop represented a 9.2% year-over-year decline.   This message was delivered in a survey conducted by InfoScout. The study, which was conducted the day after Black Friday, tapped 2,000 shoppers.  

  • Online personalization drives gifting brand’s business

    To cut through the noise in a cluttered marketplace, Express Gifts is getting personal.    With 35,000 products sold and a growing online presence, web-based sales continue to drive significant turns for Express Gifts. However, to understand and influence their online visitors, the gifting retailer knew personalization was critical to extend the loyalty of their existing customer base, and increase market share.  

  • Study: Fast, available web, mobile and native apps top holiday wish lists

    Frustrating digital experiences will land brands on the naughty list this holiday season.   In fact, 81% of frequent online shoppers said they have previously been frustrated with slow-loading websites, mobile sites or native mobile apps, with over three-quarters (76%) saying if a retailer’s web site or mobile site performs poorly they tend to avoid shopping there again.  

  • Tech Tips for Surviving the E-Commerce Boom this Holiday Season

    Holiday e-commerce sales in the U.S. are estimated to approach $90 billion in 2016, representing a 13% increase from 2015, according to Practical E-Commerce. This can be either a massive opportunity or a massive struggle for retailers depending on whether or not they’re prepared to handle their consumers’ online shopping activity.   

  • Tech Commentary: How Augmented Reality is Changing Online Shopping

    The rapid evolution of e-commerce has created a consistent channel for retailers and brands, giving brick-and-mortar stores a run for their money. Still, many vendors have yet to create engaging, timely experiences throughout the buyer’s journey.  

  • 2017: The year when retailers smash their cookie cutters?

    Retail real estate professionals and retailers have a symbiotic relationship when it comes to creating great shopping centers and memorable destinations. The former can develop, lease, and broker spaces in great projects in compelling locations, but a retail or mixed-use project is ultimately defined by its tenants: the better the retailers, the better the project.  

  • Restoration Hardware’s new Seattle showplace

    Restoration Hardware Holdings continues to expand, opening a 60,000-sq.-ft. store in Seattle at University Village.

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