Omnichannel

Tommy Hilfiger is giving European customers a new way to connect with its brand.    The specialty apparel retailer joined forces with PredictSpring to launch a mobile app targeting the European market. The app will enable consumers in 17 countries to log into their Hilfiger Club loyalty accounts, and receive personalized messages, promotions and event invitations.  

E-commerce driven Bonobos continues to expand its physical presence.   The upscale menswear retailer added three new stores (which it calls “guideshops”), with locations at Westfield Century City in Los Angeles; the Summit in Lexington, Ky.; and Chicago’s Southport neighborhood, reported wwd.com. Another outpost is due to in Denver next week.  

More retailers are putting mobile devices into their associates’ hands.   Momentum is so strong that within three years, 89% of retailers will give their associates access to mobile solutions, according to “The Mobile World of Retail,” a report from Boston Retail Partners. BRP surveyed the top North American retailers to explore the current state of how mobile technology is shaping retail capabilities, priorities and processes.   

Apple may be the next company to provide a money-transfer service.   Sources said Apple has recently held discussions with payments industry partners about introducing a program that would allow iPhone owners to send money to each other digitally, according to ReCode.   If Apple’s plan pans out, its service will rival offerings from big U.S. banks, as well as PayPal, its millennial-popular subsidiary Venmo, and Square Cash, the report said.  

The Aldo Group is making strides on its digital transformation journey.   The retailer has launched a new responsive website and e-commerce platform that will integrate retail online, in-store and mobile channels. The move comes as Aldo transitions leadership, with company founder Aldo Bensadoun naming his son, David Bensadoun, as the new CEO earlier this month.  

Walmart is making its cheaper and faster for its customers to send money.   The retailer is adding new “rollback” fees to its Walmart2Walmart money transfer program. The new fees, beginning Wednesday, April 24, save customers between 20% and 90% on cash transfers versus the leading competitor, according to Walmart.  For example, shoppers sending $250 will pay $8 through the new program, compared to fees that could range between $12.50 and $24 on Western Union, the retailer reported.  

One of the retail industry’s most high-profile and powerful female executives has been tapped as CEO of Weight Watchers International.   Mindy Grossman will step down as chief executive of HSNi effective May 24. She will take the reins as president and CEO of Weight Watchers, effective in July, and will also join the Weight Watchers board at that time.   

Office Depot continues to make good on its promise to focus on its North American business.     The retailer said it has closed on the sale of its business in South Korea to Excelsior Capital Asia, a Hong Kong- and Korea-based direct investment firm. Excelsior invests throughout Asia on behalf of major Korean institutions, pension funds and private family offices.