Omnichannel

Woonsocket, R.I. - Accordant Health Services, a subsidiary of CVS Caremark, has launched an updated website and member portal, which provides new features and services for program members and is designed to help support and improve member engagement and participation for clients.

Accordant.com now provides eligible members with online access to educational materials, videos, communication tools and community resources that encompass 17 conditions such as rheumatoid arthritis, multiple sclerosis, Crohn's disease and sickle cell disease.

AT&T has transformed its store in LaGrange, Ill., to a new look that the company is rolling out at new and redesigned stores nationwide. Focused on the customer experience, the store is designed to create a more interactive and inviting store environment. Many of the elements (design and merchandising) were introduced at AT&T’s flagship on North Michigan Avenue in Chicago.

New York – Despite a slowdown in U.S. retail and consumer merger & acquisition (M&A) activity in second quarter 2013, consumer sentiment and retail sales trends remain positive, along with strong corporate balance sheets and availability of private equity "dry powder," which should help trigger M&A activity during the second half of 2013, according to PwC's U.S. retail and consumer deals insights second quarter 2013 report.

Fort Worth, Texas – RadioShack has opened two new concept stores in the New York area, bringing the total number there to three. In addition, the retailer is unveiling a new “low touch” concept store format that it has opened in Manhattan Mall in New York and Plaza Las Americas in Hato Rey, Puerto Rico, last month, and will open in downtown Fort Worth in October of this year.

New York – Macy’s has reached an agreement with Lids Sports Group to offer licensed departments called Locker Room by Lids that will sell Lids merchandise both in Macy’s stores and on the retailer’s website. Lids Sports Group will operate the departments, which will be the exclusive source of Macy’s in-store team sportswear.

Affluent shoppers feeling better about their personal balance sheets helped global luxury brand Tumi grow total sales by 12.9%, same store sales by 4.6% and double profits in the second quarter ended June 24.

Best known for its expensive luggage, Tumi said sales total $108.2 million during the period and profits increased to $11.2 million, or 16 cents a share, compared to profits of $6.5 million, or 10 cents a share in the same period the prior year.

Los Angeles – Total spending on at-home entertainment in the U.S. declined 1.4% in the second quarter of this year compared to the same time period last year, according to research by Digital Entertainment Group. Consumers spent $3.94 billion on at-home entertainment in second quarter 2013, compared to $4 billion in second quarter 2012.

Columbus, Ohio -- The Limited said Wednesday it has appointed former Brooks Bros. president and COO Diane Ellis as its new CEO, effective Aug. 26.
 
In her role at Brooks Bros., Ellis oversaw information technology, human resources, retail and outlet stores, planning and allocation, product development, sourcing, supply chain, e-commerce and finance.