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Omnichannel

  • Is Your Self-Service Ready for the Future?

    By John Rossman, a managing director with Alvarez & Marsal

  • Delia’s names for J. Crew executive as operations head

    New York -- Tween apparel retailer Delia’s has hired Daphne Smith as the company’s executive VP operations, reporting to CEO Tracy Gardner.

    Smith was previously with J. Crew for 16 years, working in various roles including senior VP of direct. She has spent the past 18 months at New York & Company as the company’s senior VP e-commerce.

     

  • Digital marketing agency brings in e-commerce exec

    Roundarch Isobar, the U.S. arm of the global digital marketing agency Isobar, has appointed Steven Moy as the company’s chief commerce officer. He joins from SapientNitro, where he was VP of business and office lead at that company’s Boston office.  

    Roundarch Isobar will leverage Moy’s experience in retail to further develop the company’s digital commerce practice. He will report directly to Jeff Maling and Geoff Cubitt, co-CEOs of Roundarch Isobar.

  • Cabela's implements new mobile solution

    Specialty retailer and direct marketer of hunting, fishing, camping and related outdoor merchandise, Cabela’s, has selected Sage North America payment solutions as the sole mobile payment processing provider for its seven 2013 Cabela's Club Family Outdoor Days events. 

  • OfficeMax Q2 sales slump

    NAPERVILLE, Ill. — OfficeMax has reported weak second-quarter retail sales as the merger with Office Depot, which reported weak second-quarter sales last week, moves forward.

  • nGage Labs prepares for next level with expanded exec team

    SCOTTSDALE, Ariz. — nGage Labs, Inc., a leading provider of in-store shopper engagement solutions for retailers, has appointed Peter Charness as president; Nancy Terzolani as SVP of client experience and Larry Negrich as VP of marketing. 

    They will be charged with leading the company in its next phase of growth.

  • Verizon partners with All-Rite for Viva Movil flagship

    New York – Verizon Wireless has partnered with All-Rite Construction Company to launch the flagship store of its new Viva Movil premium retail banner aimed at Latino customers. Located in Brooklyn,N.Y., the 3,000-sq.-ft. store features sleek, ultra-modern interiors, lounge-like atmosphere and immersive media displays. The intent is to provide in-store customers with an integrated omni-channel experience.

  • TJ Maxx and Saks Off Fifth tackle e-commerce

    FRAMINGHAM, Mass. — Discount retailers TJ Maxx and Saks Off Fifth outlets plan to dive into e-commerce waters this year, according to reports. 

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