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Omnichannel

  • Top 10 predictions for IT in 2015

    Smart machines, mobile and digital business transformation all weigh heavily in tech research giant Gartner’s top 10 predictions for IT organizations and users in 2015 and beyond.    Here is an overview of Gartner's top 10 trends:     1) By 2018, digital business will require 50% fewer business process workers and 500% more key digital business jobs, compared with traditional models.  

  • Demandware acquires CQuotient

    Burlington, Mass. -- Demandware Inc., a provider of enterprise cloud commerce solutions, has acquired CQuotient, a cloud personalization provider. The acquisition of CQuotient will accelerate Demandware’s plans to turn the data created across its community of retail brands into actionable insights for business optimization and differentiated consumer shopping experiences.   

  • Walmart bring lockers to hometown supercenter

    Walmart’s newest omnichannel initiative is on display at a supercenter in Northwest Arkanas where the retailer has installed lockers for online order pickup.

  • The Finish Line enhances omnichannel efforts with new customer loyalty mobile app

    Indianapolis -- The Finish Line has launced a new mobile app aimed at providing services and conveniences that reward members of its Winners Circle loyalty program with points and loyalty perks. The chain  teamed with IBM and IBM Business partner PointSource on the development of the app, which was designed using the IBM MobileFirst application development portfolio to capture the attention of sports enthusiasts and provide a rewarding user experience.

  • Store of the Week: Bloomingdale's, Palo Alto, Calif.

    Bloomingdale's new store in Palo Alto, California, is the retailer's most digitally-sophisticated to date. From smart fitting rooms equipped with wall-mounted tablets to a digital-wallet system, the 125,00-sq.-ft. department store blends high-tech elements with a sleek, modern aesthetic. See Photos.

  • REI optimizes app experience

    Outdoor enthusiasts have been given a host of new capabilities on REI’s newest mobile app – including the ability to check snow conditions at popular ski destinations.

  • Deeper Dive: Amazon tip toes into brick-and-mortar

    Amazon once again takes the lead in disruptive news with reports it will open its first-ever physical store in New York City on West 34th Street, across from the Empire State Building and down the street from the iconic Macy’s flagship store. Even more than for its impressive location, the store is notable as the ultimate symbol of the continuing primacy of brick-and-mortar in the omnichannel environment.

     

  • Lowe’s extends omnichannel to Mexico

    Lowe’s may operate only eight stores in Mexico but that’s enough for the company to get a jump on executing an omnichannel strategy.

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