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Top 10 predictions for IT in 2015


Smart machines, mobile and digital business transformation all weigh heavily in tech research giant Gartner’s top 10 predictions for IT organizations and users in 2015 and beyond.

Here is an overview of Gartner's top 10 trends:

1) By 2018, digital business will require 50% fewer business process workers and 500% more key digital business jobs, compared with traditional models.

Near-Term: By year-end 2016, 50% of digital transformation initiatives will be unmanageable due to lack of portfolio management skills, leading to a measurable negative lost market share.

2) By 2017, a significant disruptive digital business will be launched that was conceived by a computer algorithm.

Near-Term: Through 2015, the most highly valued initial public offerings (IPOs) will involve companies that combine digital markets with physical logistics to challenge pure physical legacy business ecosystems.

3) By 2018, the total cost of ownership for business operations will be reduced by 30% through smart machines and industrialized services.

Near-Term: By 2015, there will be more than 40 vendors with commercially available managed services offerings leveraging smart machines and industrialized services.

4) By year-end 2016, more than $2 billion in online shopping will be performed exclusively by mobile digital assistants.

Near-Term: By year-end 2015, mobile digital assistants will have taken on tactical mundane processes such as filling out names, addresses and credit card information.

5)By 2017, U.S. customers' mobile engagement behavior will drive mobile commerce revenue in the U.S. to 50% of U.S. digital commerce revenue.

Near-Term: A renewed interest in mobile payment will arise in 2015, together with a significant increase in mobile commerce (due in part to the introduction of Apple Pay and similar efforts by competitors, such as Google increasing efforts to drive adoption of its NFC-enabled Google Wallet).

6) By 2017, 70% of successful digital business models will rely on deliberately unstable processes designed to shift as customer needs shift.

Near-Term: By the end of 2015, 5% of global organizations will design "supermaneuverable" processes that provide competitive advantage.

7)By 2017, 50 percent of consumer product investments will be redirected to customer experience innovations.

Near-Term: By 2015, more than half of traditional consumer products will have native digital extensions.

8)By 2017, nearly 20% of durable goods e-tailers will use 3D printing (3DP) to create personalized product offerings.

Near-Term: By 2015, more than 90% of durable goods e-tailers will actively seek external partnerships to support the new "personalized" product business models.

9) By 2020, retail businesses that utilize targeted messaging in combination with internal positioning systems (IPS) will see a 5% increase in sales.

Near-Term: By 2016, there will be an increase in the number of offers from retailers focused on customer location and the length of time in store.

10) By 2020, developed world life expectancy will increase by 0.5 years due to widespread adoption of wireless health monitoring technology.

Near-Term: By 2017, costs for diabetic care are reduced by 10 percent through the use of smartphones.
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