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Omnichannel

  • Survey: Three in four shoppers use mobile in-store

    Atlanta - Purchases in brick-and-mortar stores still accounted for more than 94% of all retail sales in the U.S. last year, totaling $4.4 trillion. But according to the new “Reality of Retail” report from retail marketing firm InReality, consumers are shifting their in-store shopping habits.

  • Questions to ask about marketplaces

    In announcing its Costco-like membership model, Jet.com (yet to launch as of this writing) has positioned itself as the latest type of online retail marketplace. Considering that online marketplaces really go back to the days of CompuServe, Prodigy and Earthlink (extra points if you know what “dial up” means), I’ve been struck by how much marketplaces have been in the news lately. Think about Alibaba’s jaw-dropping $9.3 billion sales on Singles Day (Nov.

  • Home Depot offers omnichannel shopping experience

    Atlanta – Spring has been a time for fixing up homes and lawns since anyone can remember, but The Home Depot Inc. is giving a modern twist to the process. The Home Depot is offering a variety of omnichannel shopping features, including an “expanded aisles” feature that bridges in-store products to items available on Homedepot.com.

  • Papa John’s launches online bill-splitting tool

    Louisville, Ky. -- Papa John’s is launching PayShare, a first-of-its-kind digital solution in the pizza industry that lets customers immediately split their pizza bill. The solution, PayShare, powered by Venmo, provides customers a safe and secure option to simply and easily split the check on any mobile or online order.

  • Coupons.com launches Apple Watch app

    Mountain View, Calif. – Coupons.com Inc. is launching a savings and digital promotions app for the Apple Watch. Using the Coupons.com Apple Watch app, shoppers can add nearby digital savings at national retailers and restaurants.

  • Pier 1 to close 100 stores over three years

    Fort Worth, Texas – Pier 1 Imports Inc. on Thursday reported a declining profit for its fourth quarter and also announced that it plans to close 100 stores as part of a three-year real estate optimization plan.

    Pier 1 reported net income of $33.1 million in the fourth quarter of fiscal 2015, down 22% from $42.6 million the same quarter a year earlier.  Expenses related to the retirement of the company’s former CFO, as well as increased selling, general and administrative (SG&A) expenses, contributed to the decrease in profit.

  • Report: Amazon Prime shoppers less likely to shop Walmart.com

    Amazon’s Prime membership is starting to crowd out traditional retailers like Walmart and Target, according to Forbes.

    The magazine reports that research consultant Millward Brown Digital found that consumers with Prime accounts –- of which there are reportedly 40 million subscribers –- are less likely to visit other retail sites when making online purchases.

  • It's an omnichannel spring at Home Depot

    New for spring at the world's largest home improvement retailer: an integrated shopping experience.

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