Omnichannel

Omnichannel solutions provider RichRelevance has hired a former WalmartLabs executive to serve as its chief product officer.

Mahesh Tyagarajan will be responsible for product strategy and management, engineering and cloud operation and infrastructure. The company also named microstrategy and business objects veteran John Dickson as vice president of client services, where he will drive the expansion of RichRelevance’s position as the dominant provider of large-scale omnichannel personalization deployments around the world.

Seattle - Nordstrom has implemented new Oracle Retail Merchandise Operations Management and Oracle Retail Store Inventory Management solutions to support its expansion in Canada. The retailer plans to roll out the latest releases of these Oracle Retail solutions companywide to support its Nordstrom and Nordstrom Rack stores.

By Ken Nisch

The evolution of shopping based on the consumer mindset that is reflective of the past and targeted for the future can be described as a “Digital Ecosystem.” Much like the proverbial iceberg, this ecosystem has most of the system existing before the consumer “waterline.” Above this waterline exist the elements for which we are most accepting; such as mobile and tablet interface, kiosks across applications ranging from the ATM, to the calling of an Uber cab street side.

Mountain View, Calif. – Google has released version 9.0 of the Google Wallet electronic payment app, skipping version 8.0 but only adding a couple of new features. The most significant new feature is a transaction search bar that lets users find past transactions via keyword.

In addition, a maps widget lets users track stores where they make purchases and locate them on a map. Among other benefits, this feature lets consumers quickly identify purchases made in stores and areas they have not visited.

Christopher & Banks Corp. has hired Epicor to lead its efforts to develop an omnichannel "customer first" strategy.

U.K. toy retailer Hamleys has opened Europe’s largest toy store, a 73,000-sq.-ft. location close to the Kremlin in Moscow. Designed by Fitch, the two-level space is heavy on interaction and is divided into nine themed areas that combine retail and entertainment.

Amazon.com has added Atlanta to its growing roster of cities with same-day and one-hour delivery.

The ultra-fast Prime Now service, offered exclusively as a benefit to Prime members, provides one-hour delivery on tens of thousands of daily essentials through a mobile app. All Prime members can download the Prime Now app, available on iOS and Android devices, and will be notified when the service is available in their local area.

New York -- Smartphones are now responsible for more than one-third of online transactions globally, and the growth of larger screen sizes and better mobile sites is only going to accelerate this trend, according to a new study by Criteo. By the end of 2015, the mobile share of e-commerce transactions will reach 33% in the U.S., and 40% globally.