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Survey: Retailers investing in omnichannel, but profits elusive
Scottsdale, Ariz. - Retailers and consumer goods manufacturers are spending to improve their omnichannel sales capabilities. While this may not be surprising given the current business environment, a new report prepared for JDA Software Group Inc. by PwC, “The Omnichannel Fulfillment Imperative,” reveals that only 16% of companies say, the present time, they can fulfill omnichannel demand profitably.

