Data & Analytics

Online, as in stores, conversion is king when it comes to driving top line sales, which is why digital marketing services firm eClerx has developed a conversion rate optimization (CRO) solution that addresses online retailers’ most pressing problem.

New York – When it comes to supply chain security, most retailers are diligent about things like locking up warehouses and vehicles. But when it comes to securing technology used to manage supply chain operations, retailer diligence often trails off.

Goodlettsville, Tenn. – Dollar General Corp. beat Wall Street expectations for profit but missed on sales in the first quarter of fiscal 2015. Net income totaled $253 million, up 14% from $222 million the same period the prior year.

Higher initial inventory markups, improved inventory shrink rate and lower transportation costs helped boost net income. Net sales increased 9% to $4.92 billion, compared to $4.52 billion. Same-store sales increased 3.7%, resulting from increases in both customer traffic and average transaction amount.

Duluth, Georgia -- NCR announced that California-based apparel retailer M. Fredric is enhancing its retail point-of-sale (POS) and inventory management systems with NCR Counterpoint.

The solution provides M. Fredric with a single retail management software platform to closely track purchases and inventory levels in real-time across its nine brick-and-mortar locations and e-commerce store. By providing real-time sales data, NCR Counterpoint will enable M. Fredric to benefit from increased visibility for stock purchasing decisions.

Cincinnati -- Kroger Co. plans to bring nearly 650 jobs to new centers in a suburban city in southwest Ohio.

Kroger and Ohio officials announced Monday the $46 million investment by Kroger in buildings and renovations for a distribution center and a business administration center for customer service, human resources recruiting and digital innovation in Blue Ash.

Walmart is furthering its $100 million commitment to industry workforce development with a big grant to the NRF Foundation.

An $800,000 grant from Walmart to the NRF Foundation will work with employers to determine the competencies needed in the industry and the potential for a new industry-validated credentialing program to help store and distribution center employees advance their careers.

Social media users would rather post positive feedback to retailers than post a complaint, according to a new survey.

Research from eDigitalResearch reveals that consumers are predominantly using social media as a tool to give positive feedback. Of the 2,000 consumers surveyed who have used social media to contact a brand in the past year, 6% have used social media to send positive feedback about a company compared to 2% who said they have used this touch point to send a complaint.