Data & Analytics

An agreement between Mobiquity Networks and personal shopping concierge service ShopAdvisor is giving retailers intriguing new options to drive sales by serving offers to shoppers predisposed to purchase certain products. 

Family Dollar Stores Inc. has inked a deal with a cloud management firm to improve its operational efficiency and cost competitiveness.

Scott Kessler has been named chief information officer at Belk less than a year after joining the regional department store operator as its top omnichannel executive.   Kessler, who will report to John R. Belk, president and chief operating officer, has served as Belk’s senior vice president of omnichannel solutions delivery since March of 2014.  

Whole Foods Market's value message is resonating with shoppers as America’s favorite natural grocer delivered same store sales growth of 4.5% and record first quarter profits.

Whole Foods said sales for its first quarter ended Jan. 18 increased 10% to $4.7 billion due to the addition of new selling space and the increased productivity of existing stores reflected in the 4.5% comp increase, which pushed sales per square foot to $990.

New York -- Home shopping giant HSN is number one in online customer experience, according to the E-tailing Group's 2014l Customer Experience Index. Overall results for the 8th year of the study came in at 72.06, rising above the mark of 71.06 in 2013’s analysis. On the 2014 index, eleven merchants hit the 80+ pinnacle, with HSN have the top score at 88, followed by Office Depot (84.75) and Dick’s Sporting Goods (83).

New York -- Traditional preprint circulars continue to dominate many retailers’ promotional offerings but digital coupon momentum is accelerating, according to strong 2014 results by Coupons.com.

Total revenue in the company’s fourth quarter ended Dec. 31, 2014 increased 14% to $60 million and full year revenue increased 32% to $221.8 million. Total digital coupon transactions in 2014 increased 23% to 1.6 billion.

Randolph, Mass. - Distinctive Apparel has selected MarketLive as its new e-commerce technology platform to support its online and multi-channel retail operations. Privately-held Distinctive Apparel is the parent company for catalog retailers Chadwicks of Boston, Territory Ahead and Metrostyle, and all three brands will be joining the move.

Distinctive Apparel will deploy MarketLive’s full commerce suite, including a new Support Call Center module.

Chattanooga, Tenn. -- CBL & Associates Properties, Inc. announced the promotions of Andrew Cobb to senior VP and director of accounting, Stuart Smith to senior VP - planning/redevelopment, Jennifer Cope to VP - shared services, Jon Meshel to VP - development/redevelopment, and Ken Wittler to VP - development.

Andy Cobb joined CBL in June 2002, as VP - accounting. In February 2007, he was promoted to VP and director of accounting. Prior to joining CBL, Cobb was an audit manager for Arthur Andersen.

One of the interesting retail real estate trends I’ve been seeing pick up steam in the last couple of years is the willingness of many retailers to look beyond the traditional mall locations. Many are choosing locations on “hot streets,” bustling avenues within major communities that happen to be the retail hub, or in the downtown/village center area of the market.

By Deepak Advani, IBM Commerce

The 2014 NFL season is over and teams have shifted focus from the Super Bowl to what’s next. This assessment requires a detailed examination of their rosters, where money was spent and what investments produced the desired outcome. It’s this same exercise that advertisers must do right now, especially those that dropped $4.5 million for a 30-second spot during the big game.