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Family Dollar looks to cloud to drive growth


Family Dollar Stores Inc. has inked a deal with a cloud management firm to improve its operational efficiency and cost competitiveness.

As part of a three-year agreement, Cognizant will deploy Cloud360's portal applications to improve operational performance and cost competitiveness at more than 8,000 Family Dollar stores in 46 states in the U.S. Cognizant Cloud360 is a cloud management platform developed on Amazon Web Services that provides an on-demand service experience and single management console to optimize cloud operations.

"We are constantly looking for opportunities to strengthen our value proposition and improve our performance," said Vikas Wali, divisional VP of IT application and infrastructure services at Family Dollar. "This engagement is crucial to our efforts to execute better on our promise of being an efficient, low-cost retailer. Cognizant brings the vision and the end-to-end capabilities that we need in order to adopt cloud for fulfilling our business objectives."

Cognizant is delivering the services using a consumption-based managed services model to enable Family Dollar to optimize infrastructure investments and achieve a variable cost mix by paying only for usage. The IT services company said Family Dollar’s portal applications will enable Family Dollar to sharpen its business focus, boost metrics-driven service delivery, and support compliance needs.

Cognizant is already supporting Family Dollar for its store operations, supply chain, merchandizing, and back office.

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