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Data & Analytics

  • Heavy markdowns hurt Dillard’s in Q4

    Dillard’s CEO William T. Dillard II voiced disappointment in the retailer’s gross margin performance despite what he called a profitable fourth quarter. Although comparable sales grew 2%, the retailer said lower-than-anticipated sales necessitated heavy markdowns.

  • Toys'R'Us mobile exec. to head national retail sales at Single Touch

    Single Touch Systems, a technology-based mobile media solutions provider, has named Adam Meshekow as head of national retail sales.

    Meshekow will be responsible for the company's direct sales and marketing efforts and will work with management to help architect plans for future client engagement and product development and deployment.

  • Toys ‘R’ Us mobile exec joins Single Touch

    Jersey City, N.J. -- Adam Meshekow, former mobile brand marketing manager for Toys “R” Us Inc., is joining mobile media solutions provider Single Touch Systems Inc. as head of national retail sales. Meshekow will work with management to help architect plans for future client engagement and product development and deployment.

  • MasterCard rolls out MasterPass in-app payments

    New York -- MasterCard has unveiled MasterPass in-app payments, designed to enable consumers to make secure purchases within a mobile app. The solution eliminates the need to store payment card credentials across numerous mobile apps, providing consumers with a fast and simple payment experience.  

    MasterPass in-app payments will be made available to developers and merchants beginning in the second quarter of this year.

  • CVS joins CommonWell Health Alliance

    CVS has joined CommonWell Health Alliance, a health information technology vendor-led interoperability effort.

    The company joins founding members Allscripts, Athenahealth, Cerner, CPSI, Greenway, McKesson and Sunquest and service provider RelayHealth in the Alliance's work.
     

  • Ebates taps new SVP of corporate development

    Ebates, the owner and operator of the world's most rewarding shopping programs, has appointed Yen Lee as SVP of corporate development.

  • The Three Rules of CRM: Automate, Automate, Automate

    Recent news that Starbucks will soon start offering a feature on its Square payment app that automatically prompts customers to leave a tip for appropriate purchases and also calculates “basic,” “better” and “best” tip amounts serves as a reminder of the three rules of modern CRM. Automate, automate, automate.

  • PwC survey details eight consumer expectations reshaping retail business model

    New York – An overwhelming majority (79%) of shoppers say they shop at their favorite retailers/brands because they trust the brand, according to a survey of 15,000 online shoppers by the PwC US Retail & Consumer practice.  In other survey findings, 37% of U.S. shoppers do not use their smartphone for shopping because of security concerns, and 61% noted deals and promotions as the reason for following a brand’s social media site.

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