Data & Analytics

The CEO of Overstock.com says the majority of its sales are coming from mobile as the Internet retailer reported a $1.2 million decrease in profit for the first quarter.

Amazon may be looking to grab a piece of the B2B pie from retailers such as Staples by launching an Amazon Business marketplace stocked with hundreds of millions of business products.

The e-commerce giant says Amazon Business customers will also benefit from free two-day shipping on tens of millions of eligible items, multi-user business accounts, approval workflow, payment solutions, tax exemptions, dedicated customer support and much more.

When CEOs from Walgreens, Procter & Gamble, PepsiCo and other global leaders gather in New York in late June for the Consumer Goods Forum’s Annual Summit, one of the thorny issues to be addressed is that people don’t trust them to do what is right.

Sam’s Club’s MasterCard 5-3-1 Cash Back program, which has created keen customer engagement and memorable customer experiences since it launched less than a year ago, has won more awards.

The program, featuring a co-branded MasterCard including chip-enabled technology issued by Synchrony Bank pursuant to a license by MasterCard International Incorporated, won a silver award in the Customer Experience & Engagement category; a bronze award in the Creative Campaign category and a silver in the 360 Degree Loyalty Award for Excellence in North America.

JCPenney Company Inc. has named one of its board members as its next EVP and chief marketing officer.

The company said that Mary Beth West, a highly accomplished consumer marketing executive, will join the company's executive leadership team as executive vice president and chief customer and marketing officer effective June 1. She will be stepping down from her position on its Board of Directors to assume this new role.

Cincinnati -- Kroger said Monday that it has ended a 12-year joint venture with British consumer data company Dunnhumby and launched its own customer data subsidiary.
 
The new subsidiary will help Kroger set prices in stores and decide which shoppers get certain coupons.  The ending of the joint venture comes after Dunnhumby's parent company, Tesco PLC, said it was seeking strategic options for Dunnhumby.

Colorado Springs, Colo. -- Fuel price management software company PriceAdvantage announced a software integration with P97 Networks’ PetroZone Retail Fuels Module (RFM) powered by Microsoft Dynamics AX modern point-of-sale system (mPOS).

By Xavier Giandominici, FIME America

The U.S. is migrating to EMV chip technology to reduce counterfeit card fraud and promote global interoperability. And though the transition is more than three years in, many small and midsized merchants, VARs, ISOs and ISVs are only starting to learn about the EMV standard and beginning implementation project plans.

Scottsdale, Ariz. – JDA Software Group Inc. is releasing new capabilities in the JDA Transportation portfolio designed to help companies make smarter, more strategic shipping and delivery decisions. By balancing internal capacities and constraints with customer promises, this enhanced functionality supports higher levels of resiliency and agility

Round Rock, Texas – Retailers experienced substantial increases in POS malware attacks and also an increase in malware traffic contained within encrypted Web protocols. According to the Dell Annual Threat Report, which leverages research from Dell’s Global Response Intelligence Defense (GRID) network and telemetry data from Dell SonicWall network traffic, the Dell SonicWall Threat Research Team created 13 POS malware signatures in 2014.