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Data & Analytics

  • Study: Millennials like coupons — print or paperless

    Despite their tech-savvy reputation, millennials are not above reducing their retail spending with the help of good old-fashioned print coupons.

  • Global instability, violent extremism among top 12 risk trends impacting the supply chain

    Effectively managing an end-to-end supply chain is a tricky proposition for most retailers.

    No matter where a retailer is located or what products they sell, their supply chain likely extends across the globe, exposing them to a wide variety of potential issues. In a new report, “Is Your Luck Running Out? Managing Supply Risk in Uncertain Times,” A.T. Kearney identifies 12 specific risk trends, most negative but some with mixed or even positive impact that will affect the supply chain through 2025.

  • Grocery retailer revamps digital platform

    Regional grocer Raley’s Supermarkets is upgrading its omnichannel customer experience with an eye toward mobile convenience and personalized service.

    West Sacramento, California-based Raley’s, which operates 122 stores under four banners in California and Nevada, is launching a new e-commerce platform called E-Cart. Based on technology from Unata, E-Cart includes features that aid the web, mobile and in-store shopping experience.

  • Study: North American warehouses get smart

    The warehouse is shifting from a building where you keep stuff to an intelligent hub that supports order management, customer service and general productivity.

  • Coach Q3 profit tops estimates; COO out in job reduction

    Coach on Tuesday reported its first growth in quarterly profit in three years. The retailer also announced a series of management changes and corporate job reductions resulting in a pre-tax charge of about $65 million to $80 million in the fourth quarter.

    Coach said it would cut an unspecified number of corporate jobs, and announced that president and COO Gebhard Rainer and global marketing president David Duplantis would leave the company.

  • Sears announces another closing — but this one doesn’t involve stores

    Sears Holdings will shutter its apparel design office in New York City.

    The struggling retailer will shutter the 154-employee office in July, reported the New York Post, which cited a Department of Labor filing.

    Sears will move approximately 40 positions to an existing site in San Francisco, with the remainder positions to be cut, according to the report.

  • Survey: Payments come of age

    Payments are no longer a means to an end for accepting money and finalizing a transaction.

    According to a new global survey of senior retail executives responsible for payments strategy and/or payments IT strategy from payments company ACI Worldwide and technology analyst firm Ovum, “2016 Global Payments Insight Survey: Merchants and Retailers,” up to 81% of retailers view payments as a clear part of their business strategy.

  • Amazon expands restaurant delivery service, adds price match

    More consumers can now order takeout food from Amazon.com, and rest assured they are paying a competitive price.

    Amazon is making one-hour delivery from 117 different local restaurants available to Prime Now customers in 33 ZIP codes across the San Francisco market. Using the Prime Now mobile app, San Francisco customers can view participating restaurants, browse menus, place orders, track the status of their delivery, and watch as their driver travels from the restaurant to the delivery address in real time.

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