Data & Analytics

Industry veteran Jill Standish, senior managing director of retailer for Accenture Consulting, recently spoke with Chain Store Age about what she sees as some of the biggest IT-related trends facing the industry. Here is her take on the trends:

Dunkin' Brands, the parent company of Dunkin' Donuts and Baskin-Robbins, announced that Paul Twohig, president, Dunkin' Donuts U.S. and Canada, 62, has decided to retire at the end of first quarter 2017.

Dunkin’ plans to name a successor before the end of the year and said it is currently conducting a search which will consider both internal and external candidates.

Retailers who can get consumers to generate social and online content about them have a decided competitive edge.

According to the new “CGC Index” from social marketing technology provider Bazaarvoice, consumer-generated content (CGC), or digital content that people create about a product or service they have experienced, used, purchased, or considered, can have a significant impact on retailer performance.

Amazon.com Inc. swung from loss to profit and significantly boosted net sales during a first quarter that topped analysts expectations.

The world’s largest online retailer reported better-than-expected net income of $513 million, compared to a net loss of $57 million in the first quarter of fiscal 2015.

Whatever you may have been doing at age 17, it was likely less impressive than launching a new e-commerce/ social media platform aimed at sneaker aficionados.

But that’s just what New York-based 17-year-old sneaker enthusiast Anthony Debrantt has done, founding a new online and mobile marketplace called Sneakmart. The site has offers hundreds of thousands of new and used sneakers, including major brands.

Expect the 365 by Whole Foods Market store format to look much different than the traditional Whole Foods store.

The concept, debuting in late May in Los Angeles, will feature a no-frills design, low fixtures and all-digital price tags, reported Business Insider, which was given a sneak peak of the format.

To see renderings of 365 and learn more about its details, click here.

Walmart is looking for innovative technology ideas – and casting a wide net to find them.

The discount retailer is launching a “Technology Open Call” aimed at retail technology start-ups. Walmart will consider technology spanning all of retail, including capabilities around the store shopping experience, associate experience, logistics, big data, security and/or social media.

Regional grocer Raley’s Supermarkets is upgrading its omnichannel customer experience with an eye toward mobile convenience and personalized service.

West Sacramento, California-based Raley’s, which operates 122 stores under four banners in California and Nevada, is launching a new e-commerce platform called E-Cart. Based on technology from Unata, E-Cart includes features that aid the web, mobile and in-store shopping experience.