Data & Analytics

Toys”R”Us says it is making steady progress with its “TRU Transformation” strategy despite a decline in same store sales in the first quarter.

Same store sales for the first quarter ended May 2 fell 2.3% primarily because of what the company said was "a planned decrease in promotional activity.'' International same store sales rose 1.2%, lifted by increases in the learning and core toy categories. Total sales declined by $154 million to $2.32 billion.

Kmart has overhauled its marketing team by making several personnel changes and replacing its CMO with a veteran from DSW.

According to Ad Age, the company has named Kelly Cook as its new chief marketing officer after Mark Andeer left the company.

Cook will be leading the company's "omnichannel transformation," according to Ad Age.

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Montreal, Canada — Multidev Technologies Inc., a developer of ERP and omnichannel solutions for retailers, is adding web marketplace integration to its ChainDrive enterprise retail management platform. Users will be able to market, promote and sell their products through e-commerce channels including Amazon, eBay, Rakuten, and Newegg.
 

Etsy and the West Elm division of Williams-Sonoma continue to fuel the maker movement with new initiatives that were launched to coincide with a Presidential Proclamation establishing the National Week of Making.

In conjunction with an event at the White House and a proclamation by President Barack Obama, online retailer Etsy said it planned to expand its Craft Entrepreneurship program to 30 cities by July 2016 from the current 19 cities.

Boston – The in-store customer experience is going to get a lot more personalized and timely. According to a new special report by Boston Retail Partners (BRP), “Real-time Retail – The New Retail Imperative,” by 2020 nearly two-thirds of retailers will identify a customer when they walk in the store via their smartphone.  In addition, 76% of retailers plan to provide suggested selling based on a customer’s previous purchases within three years.

Other key findings gathered from recent BRP surveys include:

Menomonee Falls, Wis. — Kohl’s on Thursday announced a series of organizational changes, including the promotion of Michelle Gass to the newly created principal officer position of chief merchandising and customer officer. Gass joined Kohl’s in 2013 as chief customer officer from Starbucks, where she is credited with playing a key role in the coffee giant’s turnaround  several years back.    

Batteries Plus Bulbs is upgrading its payment terminals and software to prepare for the EMV liability shift at its 650 U.S. locations.

The retailer says it has chosen the Ingenico Group's solution, which enables Batteries Plus Bulbs stores to securely accept magstripe debit and credit payment cards, and positions the stores to accept virtually any form of payment including EMV chip & sign, EMV chip & pin, contactless/NFC and other types of mobile wallets in the future.

Austin, Texas — Whole Foods Market unveiled the name of its new banner of smaller, value-focused and millenial-targeted stores:  “365 by Whole Foods Market.”