Data & Analytics

It looks like Trader Joe’s in Westfield, New Jersey, has taken its final curtain call — at least for a while.

The supermarket, which is located in the upscale town’s thriving downtown area, fell victim to the blizzard that walloped New Jersey on Saturday, as part of the roof collapsed, which caused the exterior walls to buckle into the middle of the building.

The need to provide a seamless customer experience is having a big impact on the types of solutions retailers are trying to implement.

According the new Retail Industry Insight benchmark report conducted by Retail Systems Research for SPS Commerce Inc., e-commerce and stores have switched places as the top growth driver for retail IT purchases. Retailers rank growing e-commerce sales as their top priority (75%) followed by improving the in-store experience (53%).

PGA Tour Superstore continues to broaden its footprint with its first store in Utah.

The retailer announced it will open a 25,000-sq.-ft. store in Sandy, Utah, in April. The Sandy store, which will feature four state-of-the-art simulators, four practice hitting bays and an expansive putting green measuring more than 750 sq. ft., is the first of five new store locations the company has announced for 2016.

NYX Professional Makeup continues its brick-and-mortar expansion, opening a flagship at Westfield Valley Fair mall in Santa Clara, California.

The store is the first of several NYX locations set to open throughout the year. Upcoming locations include Broadway Plaza, Walnut Creek, California, and Willowbrook Mall, Wayne, New Jersey.

AutoZone knows that driving experience and customer experience both depend on a well-built frame.

Thus AutoZone is turning to AT&T to provide the chassis for a seamless front- and back-end retail experience. AT&T will provide a suite of mobile and broadband solutions for its U.S. stores, call centers, and back-end offices that deliver voice, Internet and mobility solutions.

Retailers understand that loyal customers are the most profitable shoppers. While these consumers make buying decisions that are increasingly influenced by online channels, the vast majority of retail business in the United States is conducted in the physical store, and this isn’t changing with the Millennial generation.

Some major retailers sharply reduced their use of printed free standing inserts (FSIs) last year but the total dollar value of FSIs still grew to a record $515 billion.

The value of free standing insert (FSI) coupons increased 3.7% in 2015 to $515 billion, according to Kantar Media. However, the number of FSI pages distributed fell 8.1% as marketers cut back on pages that didn’t include a coupon. The number of coupons circulated increased nominally versus the prior year, and combined with higher face value led to growth in dollars circulated.

The Retail Industry Leaders Association (RILA) is now accepting applications for its Retail Asset Protection Innovation awards ahead of its annual conference this spring.

Ikea Canada is building a 328,000-sq. ft. store Halifax, Nova Scotia, that will feature a special focus on energy efficiency and waste management.

The store will take roughly 14-16 months to build once ground has been broken in summer 2016. It will be built to operate as the retailer’s most sustainable store in Canada, and include a rooftop solar photovoltaic installation that provides electricity to the store and a geothermal energy generation system to support heating and cooling needs.

E-commerce retailers might think new customers acquired during the holiday season are a gift, but they many not keep on giving.