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Data & Analytics

  • Tech Bytes: Three Lessons from the Target-Lilly Pulitzer Fail

    In theory, the launch of a limited-time, 250-piece Lilly Pulitzer designer collection on Sunday, April 19 should have been a major coup for Target. Instead, it was a major disaster in marketing, CRM, and operations. By now, the story of how consumer demand for Lilly Pulitzer overwhelmed Target’s website and stores has been told many times. Let’s look at three lessons retailers (including Target) can learn from this experience.

    Know Your Customer

  • Report: Luxottica to revive Google Glass

    Milan, Italy – Google Glass may not be dead, after all. According to the Wall Street Journal, global vertical eyewear retailer Luxottica Group is partnering with Google to release a new version of Google Glass in the near future.

  • Amazon swings to Q1 loss on higher expenses; Web Services booms

    Seattle – Increases in expenses including fulfillment, marketing and technology helped swing Amazon.com to a net loss of $57 million in the first quarter of fiscal 2015 from net income of $108 million the same quarter a year earlier. Amazon met Wall Street expectations with the loss.

    Amazon fared better with net sales, which increased 15% to $22.72 billion from $19.74 billion. In North America, net sales grew 24% to $13.41 billion from $10.08 billion.

  • Report: Abercrombie focusing on customers, cleaning up brand image

    New Albany, Ohio – Abercrombie & Fitch Co. is overhauling both how its stores operate and how it markets its brand image. According to the Columbus Business Journal, Abercrombie will focus on the in-store customer experience with features like order-in-store technology and techniques to keep lines short.

  • Sainsbury’s increases transportation accuracy with Paragon

    London - J Sainsbury PLC is increasing transportation productivity through enhanced accuracy. Sixteen Sainsbury’s depots are using an integrated transport management system from Paragon Software, which integrates Paragon’s planning optimization with wireless communications to enhance the accuracy and execution of each day's complex transport plans.

  • Cabela's beats Street with revenue and profit surges, 13 new stores planned for 2015

    Sidney, Neb. -- Cabela's Inc. saw profit rise 6.9% to $27.5 million in the first quarter, topping Wall Street expectations. Revenue of $827.1 million, a 14% increase, also exceeded Street forecasts.

    By segment, retail store revenue increased 18.9% to $524.4 million; direct revenue decreased 3.3% to $173.5 million; and Financial Services revenue increased 24.7% to $122.9 million.

    During the period, consolidated same-store sales decreased 1.3%.

  • Dunkin’ Brands starts 2015 strong, up to 750 new units to open in 2015

    Canton, Mass. -- Dunkin’ Brands Group had a slam-dunk first quarter, with first quarter profit growth of 11.7%, a revenue increase of 8.1%, and U.S. same-store sales growth of 8% in its Baskin-Robbins unit. The Dunkin’ Donuts segment saw same-store sales climb a more modest 2.7%.

    The chain added 79 net new restaurants worldwide during the quarter, which included 78 Dunkin Donuts in the U.S.

  • Wal-Mart annual report points to sustainability progress

    Bentonville, Ark. -- Global responsibility and sustainability continue to be priorities for Wal-Mart Stores Inc.  The company filed its proxy statement ahead of its June 5 annual shareholders meeting, and also issued its annual report, and the 2015 Global Responsibility Report and Global Compliance Program Report.

    The Global Responsibility Report outlined social and environmental work over the past year.  Accomplishments, according to the company, include:  

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