These retailers are tops in omnichannel customer experience....An online giant and two traditional retailers garner top marks from shoppers when it comes to providing an omnichannel customer experience. Study: Retailers are missing in-store sales opportunitiesRetailers have yet to learn that their lack of in-store digital engagement is sending shoppers elsewhere to make a purchase. Study: Majority of retailers lack data breach response plan Cyber-criminals will be on the hunt this holiday season, yet a majority of retailers are not fully prepared for potential data breaches. From the frying pan into the fire? U.S. retailers to feel the heat in 2018 As we head into 2018, here are the key trends we believe will drive the U.S. retail sector. Walmart to let workers access wages before pay day The nation's largest private employer on Wednesday unveiled financial wellness tools for its employees created in collaboration with two Silicon Valley start-ups. Study: Online shoppers rely on product reviews, but don't want to write them Despite retailers’ continuous efforts, few online shoppers take the time to write a product review. Survey reveals big gap between omnichannel adoption and effective execution Embracing the promise of omnichannel is not the same as effectively implementing strategies and technology. Nation's largest mall gives holiday shoppers AI-based assistance The Mall of America has launched a first-of-kind chatbot for shopping malls. Chico's enhances digital gifting Chico's FAS has upped its online gift card experience. Report: Zara tests online order pickup kiosks Zara is taking a page from Walmart’s online ordering playbook. First Previous 1138 1139 1140 1141 1142 Next Last
