Data & Analytics

The narrative is well established: Online sales are rising dramatically and having a major impact on brick-and-mortar retailers. The facts, however, are not quite so cut and dried. Internet sales still account for a remarkably small overall percentage of U.S. retail sales. A quarter century after Amazon’s first shipment was mailed, the Web accounts for less than 9% of U.S. retail sales. With sales of $500 billion, Walmart alone is the equivalent of six Amazons.  

The parent company of 7-Eleven wants to more than double its store portfolio in the United States.   Seven-Eleven Japan Co. is looking to open thousands of new stores in the U.S., increasing its current total of approximately 8,500 locations to 20,000, The Japan Times reported.    

Century 21 Department Store is getting into the private label credit card game.   The off-price retailer is collaborating with Alliance Data Systems to launch the brand’s first private label credit card. By connecting customized rewards and benefits to the payment card, the retailer expects to drive engagement and brand loyalty.   

This year, Hanukkah and Christmas Eve both fall on the last Saturday before Christmas, dubbed Super Saturday, which is likely to have a dramatic impact on traffic on that day.   

Walmart hourly employees are being rewarded for helping to improve customers’ satisfaction with the discounter’s stores.   The world's largest retailer said Wednesday it awarded more than $200 million in second quarter cash bonuses to more than 900,000 hourly workers across the United States.  

Eleven retail tech startups took the stage at Minneapolis’ Orchestra Hall on Tuesday in front of nearly 1,000 people. The goal? Deliver the pitch of a lifetime.  

While much emphasis is placed on optimizing the front-of-the-house retail experience, improving back-of-the-house operations can also help retailers better meet customers’ evolving expectations – and intelligent lighting systems may be a key to improving those operations.    

Retailers should see a modest uptick in holiday sales this year. But the news isn’t all positive for big chains or even major online retailers.   

Target Corp. on Wednesday announced its board has authorized a $5 billion share buyback plan.   The retailer will begin repurchasing shares under the new plan upon completion of its current $10 billion program, which is expected before the end of fiscal 2016 in January. Under that program, the company has purchased $8.8 billion worth of shares.   Target also declared a dividend of 60 cents per common share for the fourth quarter, unchanged from the third quarter.  

Omnichannel success depends on the ability to scale operations to keep up with consumer demand.