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Data & Analytics

  • Report: Retail will look dramatically different by 2030

    Converging channels, customization and constant connectivity are expected to change the shopping sector in the years ahead.   That is the main theme of a new study by Synchrony Financial, which examines consumer perspectives and shopping trends that are expected to change the retail industry by 2030.   “The future of retail will look dramatically different in 2030 than it does today,” said Whit Goodrich, CMO retail card, Synchrony Financial.  

  • Survey: Retail CFOs bullish about 2017, but…

    Bolstered by positive consumer indicators, retail CFOs are largely optimistic for 2017. But competition and consolidation could cloud their outlook.    That’s according to BDO USA’s 11th annual Retail Compass Survey of CFOs, in which respondents predict a 4.9% bump in total sales this year, up from 3.4% in 2016. The bullish predictions are echoed by online sales projections, with a 10.7% increase expected for the year ahead — the highest in survey history.   

  • Grocery giant improves supply chain planning among perishables

    Delhaize America is always striving to reduce inventory levels, yet still maintain fresh perishables as they move between its distribution centers and stores.   Besides being a challenge, managing fresh and short-shelf-life products is called one of the toughest tasks related to retail planning. Delhaize hopes to ease this struggle with a new supply chain solution from Relex that will forecast and replenish perishable categories within its distribution centers.  

  • RetailNext: Stores not dead but do need to be reinvented

    Despite the growth of online shopping, brick and mortar stores are still critical to retail success.   “Retail stores are not dead,” said Shelley E. Kohan, VP of retail consulting at RetailNext Inc. “The retailers who continue to embrace change in their business models will be well positioned for today and in the future."  

  • Arts and crafts retailer uses Wi-Fi to target in-store shoppers

    Jo-Ann Fabric and Craft Stores thinks it has found a way to make each mobile shopper’s store visit unique.   The crafting retailer is targeting mobile shoppers that “opt-in” to use its new in-store Wi-Fi network with unique coupons, according to Ad Age.    

  • Study: Retailers need to empower their workforces, realign skills to succeed

    The increasingly digital customer is impacting the evolution of new, distinct store formats.   As stores transition to new concepts by 2020 and beyond, so will the roles of store associates, according to new research from Avanade and EKN Research. Avanade surveyed 161 global retail executives across various retail segments to understand the driving factors of digital and workforce transformation in the industry.  

  • Tiffany shines on demand from Asia

    A strong performance in Asia helped Tiffany & Co. beat fourth quarter expectations even as sales as its U.S. stores sagged.   The luxury jeweler reported net income of $157.8 million, or $1.26 per share, for the quarter ended Jan. 31, compared with $163.2 million, or $1.28 per share, in the year-ago period. Adjusted for asset impairment costs, per-share earnings were $1.45, beating the per-share earnings of $1.37 that industry analysts had expected.  

  • Grocery giant partners with Uber to expand home delivery

    The Kroger Co. is testing a solution to solve “the last mile” of omnichannel retail — the post-purchase operations focused on getting merchandise into shoppers’ hands quickly and efficiently.   

  • Amazon putting Alexa inside iPhones

    Amazon is making it a lot easier for customers to speak with its voice assistant.     The online giant on Thursday started integrating Alex into its main shopping app on the iPhone, with a full rollout expected by the end of next week.     Users will be able to ask Alexa for help with shopping, and also to stream books from their Kindle library, play media and request information such as news, weather or sports scores.    

  • Report: Fast-food giant enters mobile ordering race

    It’s easier than ever for McDonald’s customers to order a Big Mac — and avoid long lines at service counters.   The fast-food chain began testing mobile ordering and payment functionality within its app at 29 restaurants in Monterey and Salinas, California, on Wednesday, March 15. Another 51 restaurants in Spokane, Washington, are slated to launch the service on March 20, according to Reuters.   

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