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Consumer Analytics

  • Study: Retail top mobile advertising vertical

    Baltimore - Retail was the largest vertical on the Millennial Media mobile advertising platform in 2014, followed by telecommunications and entertainment. According to the Millennial Media Scorecard for Mobile Advertising Reach and Targeting (S.M.A.R.T.) report, retail saw 49% year-over-year growth on the Millennial Media platform in 2014.

  • Talbots extends private label credit agreement with Alliance Date

    Hingham, Mass. – Talbots Inc. has signed an extension to a long-term agreement to continue receiving private label credit card services from Alliance Data Systems Corp. Talbots operates nearly 500 stores throughout the U.S. and Canada.

  • Lumber Liquidators sales better than expected

    Despite bad publicity from a “60 Minutes” report alleging carcinogens in some of the hardwood it sells, Lumber Liquidators increased sales in the first quarter of 2015.

  • Walmart wins praise for digital efforts

    A top digital marketing executive heaped praise on Walmart’s digital efforts at an industry event attended by executives from Amazon, eBay, Alibaba and Google who are more accustomed to such praise.

    Walmart is one of my e-commerce heroes,” said Jason Goldberg, group vice president of commerce strategy with Razorfish. That’s high praise from a key executive with one of the world’s top digital marketing agencies.

  • Study: Brands don’t understand consumers

    Armonk, N.Y. – There is a significant perception gap between how well businesses think they are marketing and the actual customer's experience. A U.S. study of 276 marketers and more than 1,100 consumers, developed by Econsultancy for IBM found that almost 90% of marketers agree that personalizing the customer experience is critical to their success.

    Despite this widespread agreement, nearly 80% of consumers stated that the average brand doesn't understand them as an individual.

  • Fowler tees up campaign for PGA Superstore

    The PGA Tour Superstore is looking to leverage the popularity of golfer Rickie Fowler with a new marketing campaign.

    Fowler, one of the PGA Tour’s rising young stars, will help the retailer introduce a multi-faceted Custom Fit Campaign and Meet Rickie promotion.

  • Costco, Amazon and Apple tops in customer loyalty, according to study

    New York -- Costco, Amazon.com and Apple  score highest in customer loyalty, according to the Net Promoter Consumer Study.

    The study ranks more than 220 brands, such as Costco, Amazon.com, Apple and more across 22 U.S. industry sectors, including financial services, insurance, technology, online entertainment, retail stores, electronics, travel and hospitality, and telecommunications.

  • Amazon.com gets to STEM of learning with new e-store

    Seattle – Amazon.com is addressing the need for more science, technology, engineering and math (STEM) education with the launch of a new online store focused on toys and games that help kids learn STEM subjects and ideas.

    In addition to focusing on the core subjects, STEM also focuses on how they relate to each other and the real world.

    According to Amazon, it selected the initial assortment of STEM toys because they “have clear goals and encourage kids to learn STEM skills while having fun.”

  • Study: Amazon Prime membership booms

    London – The Amazon Prime paid shipping service appears to be in a membership boom. New Millward Brown Digital research suggests that the percentage of Amazon traffic from Amazon Prime members has increased 300% in the last year.

    The increase in Amazon Prime membership means that an increasing amount of shoppers at other retailers are also Prime members. For example, during the most recent holiday season, almost one in 10 Walmart.com shoppers was an Amazon Prime members.

  • Domino’s extends ordering to Samsung Smart TV

    Ann Arbor, Mich. – Pizza and TV are a natural pairing, and Domino’s Pizza is doing its part to bring them closer together than ever before. Domino’s is now letting customers order food via their Samsung Smart TV.

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