Consumer Analytics

Checkpoint Systems Inc. has created a new tool for retailers looking to decrease shrink and increase conversion rates.

The "buy" buttons that Google first announced earlier this year are officially coming to search pages very soon.

Google officials made the announcement at an event in New York City on Wednesday and also online. 

The buttons will allow shoppers to purchase items directly from ads in Google search results using the payment information linked to their Google account.

Lewisville, Texas – Connected consumers are increasingly using a wide variety of channels on their path to purchase. According to new research from Blackhawk Engagement Solutions, the smartphone is the most prevalent Internet device, with 71% of shoppers using one daily.

Smartphone use is followed by laptop, 66%; desktop computer, 50%; and tablet, 43%.

Chicago -- Specialty retailer Lids has selected ShopperTrak to measure in-store traffic and provide customer behavior insights for Lids and Locker Room by Lids stores.

Pittsburgh – Retailers wondering which smartphone operating systems they should support with their mobile and omnichannel programs can reach more than half of all users with a single OS.

In the second quarter of 2015, 52% of all smartphone shoppers used iOS 8, according to the Branding Brand Mobile Commerce Index. iOS 8 also generated 56% of all smartphone revenue in second quarter 2015.

Dallas – The Elephant Bar casual dining chain is herding loyalty members as they approach local stores.

The 29-unit retailer has deployed the Paytronix Geofencing solution to send messages designed to compel visits from members of its rewards program when they are within a set proximity to a restaurant.
In a review of three recent campaigns, Elephant Bar determined that approximately 30% of members visited a restaurant on the day that they received a geofencing message.

Meet Ruchika Kumar, CEO of SKU IQ, a tech-start-up participating in business accelerator Plug and Play's retail accelerator that matches retailers with complementary technology solutions.

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Washington, D.C. – Despite all the hype surrounding Apple Pay and other digital wallet solutions, so far consumer response to the digital wallet phenomenon has been one big shrug of the shoulders.

Gallup analysis shows that only 13% of U.S. adults with a smartphone have a digital wallet on their device.

Shoes.com is laucnhing new efforts to make the shopping experience more convenient and accessible for customers on the go.

The company has launched a refreshed, mobile responsive OnlineShoes.com website and iOS app, designed to keep up with customer demand and enhance the mobile shopping experience for customers. The company will also release a mobile app for the Android platform that will debut later this summer.

San Jose, Calif. – An analysis of June sales by store analytics provider RetailNext served up mixed results.

Although overall sales suffered a year-over-year decline in June 2015, retailers can take solace in the fact the consumers who were shopping spent more money. According to RetailNext’s Retail Performance Pulse report, June experienced a 3.3% year-over-year increase in sales per shopper, one of the strongest performances in any month of 2015 so far.