Consumer Analytics

A new survey indicates retailers that want to capture share of a growing e-commerce market should provide one key option.

Kroger is providing frontline associates with easily digested mobile training sessions during the course of their regular workday.

The overwhelming majority of online shoppers always or often interact with product recommendations.

Final recap data from Numerator indicates that several key Prime Day metrics slightly declined year-over-year.

A substantial majority of shoppers have engaged in direct-to-consumer (DTC) commerce.

A specialty menswear retailer is leveraging artificial intelligence (AI) to remove measuring tape, scanners, and photos from the fitting process.

Walmart is partnering with cash back rewards platform Ibotta.

A quick-service brand has taken the top spot for the seventh consecutive year in an annual customer satisfaction survey.

A new survey indicates that as consumers emerge from COVID-19, they want to look good and are interested in live online shopping events.

A fast fashion retailer is speeding up the process of locating and signing social media influencers to host livestream shopping sessions.