Restaurant chain that customers are most satisfied with is….A quick-service brand has taken the top spot for the seventh consecutive year in an annual customer satisfaction survey. Survey: Apparel shopping, livestreaming show promise post-pandemicA new survey indicates that as consumers emerge from COVID-19, they want to look good and are interested in live online shopping events. Forever 21 hires social influencers for livestream events at scale A fast fashion retailer is speeding up the process of locating and signing social media influencers to host livestream shopping sessions. CSA Exclusive: Kroger Precision Marketing gives shoppers ads they want Kroger’s retail media business is designed to maximize advertising effectiveness by responding to individual customer needs. Placer.ai: Retail sectors likely to rule this summer include… Keep your eye on the three Bs this summer: Bats, brows and binders. Survey: Consumers focus on value for price, not brand discounts Retailers should prioritize offering everyday value over brand-focused discounts, according to a new survey. Accenture: Consumers’ buying motivations in big shift; health, safety key A majority of consumers — across demographics and geographies — are reimagining their values and basing purchasing decisions on factors beyond price and quality. Salesforce: Despite soft sales, Prime Day ‘halo effect’ holds up In the U.S., online sales during the June 21-22 Amazon Prime Day shrank 1% from Prime Day 2020, according to Salesforce Shopping Index data. Meijer engages customers via ‘clickable’ interactive end caps A Midwest discount chain is applying the concept of clicking a product online to obtain more information to in-store displays. Survey: Virtual try-on becomes real phenomenon More than four in 10 consumers have used a virtual try-on feature while shopping online. Study: Prime Day will help boost U.S. online sales 13.5% E-commerce is expected to build on its strong 2020 performance, with strong Prime Day sales contributing. Survey: More Americans ready to shop in-store as confidence rises As confidence arises, more consumers are looking to head back to stores and restaurants. First Previous 116 117 118 119 120 Next Last