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Business Intelligence (BI)

  • Consumer confidence slips in February

    Consumer confidence fell into a slump in February, driven largely by a less optimistic view of business conditions.

    According to the Conference Board, the index currently stands at 92.2, down from 97.8 in January.

  • Golfers spread the word about TaylorMade

    Golf aficionados are notoriously particular about their equipment, and most interested in the recommendations of fellow duffers when making product selections.

    Vertical golf retailer TaylorMade is leveraging the Needle Advocate Marketing Cloud to help bring online customers in contact with brand advocates to provide highly targeted content and information. Advocate Marketing Cloud eases the collaboration process for retailers and advocates.

  • Online marketplace Etsy outlines path to profitability

    Etsy’s goal of “reimagining commerce,” is a long-term proposition, which explains why after the company lost money again in the fourth quarter it tempered the news with a rosy three year sales and profit forecast.

  • Charming Charlie makes online customer experience shine

    Charming Charlie wants to make sure Web customers get the same attentive service as shoppers at its 350-plus stores.

    To that end, the jewelry and accessories retailer has deployed the Yottaa ContextIntelligence cloud-based application acceleration and security platform to optimize, accelerate, and secure its online retail environment. The platform is being leveraged alongside Magento Enterprise.

  • Ahold USA gives vendors the scoop

    Sharing detailed data with vendors is an idea that has been around since the 1990s, and is gaining new life at Ahold USA Inc.

    Ahold, parent company of supermarkets Giant Landover, Stop & Shop New England, Stop & Shop New York Metro, Giant Carlisle, and online grocery Peapod, has partnered with Retail Solutions Inc. (RSI) to introduce shared enterprise business processes with vendors. Ahold USA has leveraged RSI’s data platform and collaboration tools to better align its business goals and daily priorities with its vendor partners.

  • There’s a new sheriff at specialty apparel retailer

    Irvine, California-based specialty Western and workwear retailer Boot Barn is laying down the law.

  • Online frauds soars as botnets attack

    The surge in fraudulent e-commerce transactions which was predicted in the wake of U.S. EMV compliance may already be happening.
     
    According to the new Online Fraud Index from payment platform provider Pymnts.com and security technology vendor Forster, fraud attacks on U.S. online retailers rose 163% during the first three quarters of 2015. Interestingly, this large increase in online fraud preceded the Oct. 1, 2015 EMV mandate, although many retailers had already begun or even completed EMV compliance efforts during that time.
     

  • Study: Online fraud soars

    The surge in fraudulent e-commerce transactions which was predicted in the wake of U.S. EMV compliance may already be happening.

    According to the new Online Fraud Index from payment platform provider Pymnts.com and security technology vendor Forster, fraud attacks on U.S. online retailers rose 163% during the first three quarters of 2015. Interestingly, this large increase in online fraud preceded the Oct. 1, 2015 EMV mandate, although many retailers had already begun or even completed EMV compliance efforts during that time.

  • Study: How quickly are retailers implementing EMV?

    It has been roughly four months since the Oct. 1, 2015 liability mandate for U.S. retailers to adopt EMV – how much progress has been made?

  • Regional grocer fights crime and poor service

    Tops Markets, a 167-unit supermarket chain based in Williamsville, New York, is leveraging advanced analytics to transform both its loss prevention and customer service efforts.

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