There’s a new sheriff at specialty apparel retailer

Irvine, California-based specialty Western and workwear retailer Boot Barn is laying down the law.



The 200-plus-store chain is deploying video and situation intelligence solutions from Verint at various retail store locations to enhance operations and loss prevention efforts. This includes Verint EdgeVMS Vid-Center, which allows field and loss prevention associates to view live and recorded video from their desktops to make real-time decisions. Combined with the EdgeVMS Op-Center diagnostic and management application, Boot Barn is able to monitor system health, gain access to firmware updates and issue alerts about potential problems.



When anomalies within the surveillance system are recognized, the loss prevention management team is immediately notified, enabling them to take a proactive approach to addressing issues.



In addition, Boot Barn leverages 360-degree IP cameras from Verint partner Oncam to monitor store entrances in key locations. This technology enables broader surveillance coverage through a single camera, replacing up to six traditional cameras. These cameras allow loss prevention personnel to gain expanded views above tall fixtures and displays.



“Our mission is to protect our assets in the most efficient and cost-effective manner possible,” said Brian Huff, director of loss prevention, Boot Barn. “Our objective was to identify a new IP surveillance solution that could provide higher-resolution video to streamline, and reinforce our investigative and operational efforts. Verint has helped us in both of these critical areas.”



Store surveillance is moving beyond simple closed-circuit camera systems that provide blurry images for after-the-fact investigations. Retailers are now employing sophisticated, IP-based cameras with much higher resolution that give a better real-time view into potential store security issues.



Combined with intelligence solutions that help retailers automatically detect and respond to security incidents, the new generation of store security technology is helping retailers like Boot Barn keep outlaws, including those who may be working within the store, at bay.