Business Intelligence (BI)

With its mobile traffic growing on a seemingly daily basis, Crate and Barrel is future-proofing its mobile experience.  

Eloquii, a fast-growing, plus-size women’s fashion apparel manufacturer and online-only player, has expanded its executive team with two experienced retailers.    The retailer named Michael Concannon as chief technology officer. He most recently served as CTO of Quidsi, an Amazon-owned e-commerce company where he oversaw long-term technical strategy and maintained technical leadership for the entire platform of six sites including diapers.com.    

MoneyGram and Walmart on Tuesday announced the launch of a new state-of-the-art online money transfer platform that offers customers new features and a streamlined experience when sending money through <a href="http://walmart.moneygram.com/" style="box-sizing: border-box; margin: 0px; padding: 0px; max-height: 100000px; color: rgb(0, 83, 160); text-decoration: none; border: 0px; outline: none; font-family: open_sansregular, Arial, Helvetica, sans

With an eye on personalization and engagement, Nordstrom revamped its Nordstrom Rewards program -- a move that has earned the chain 1.7 million new members since its launch in May.   "We heard from our customers that they wanted a more personalized and flexible loyalty program," said Chris Holloway, VP of loyalty, Nordstrom.  

The U.S. Department of Energy recognized The Wendy's Company, and one of its franchisees, Wendco Group, for its energy-saving efforts.   Wendy’s Company and Wendco Group, which operates 43 Wendy's restaurants in Alabama and Florida, are participants in the DOE’s Better Buildings Challenge. The program aims to make commercial, public, industrial and residential buildings 20% more energy efficient over the next decade.     

Don’t miss this Chain Store Age webinar on retailers’ most important selling season: the holidays.    Entitled “Holiday Uptime: Preparing your network for the holiday rush,” the presentation will offer tips for developing a network outage plan and offer advice on how to issue-proof a network. It will also reveal common network traps overlooked by retailers.   

Cyber-criminals have been wreaking so much havoc among retailers that there has been a 137% jump in fraud attacks over the past four quarters, an issue affecting $7 out of every $100 of retail sales, according to the latest PYMNTS.com Global Fraud Attack Index.  

Eager to streamline the in-store shopping experience, Lowe’s will introduce a fleet of retail service robots this fall throughout select stores in the San Francisco Bay area.  

Staying true to the adage, “timing is everything,” retailers must be mindful that the best days for email-driven engagement don’t necessarily translate into same-day conversions, according to a new report from Yes Lifecycle Marketing.  

Ulta Beauty on Thursday posted another spectacular quarter amid surging sales. It was the ninth consecutive quarter that the beauty retailer topped expectations.    Ulta reported net income for the quarter, ended July 30, rose 21.3% to $90.0 million compared to $74.2 million in the year ago period.    Net sales increased 21.9% to $1.07 billion from $877.0 million in the year-ago quarter.