Business Intelligence (BI)

The luxury brand is about to embark on the “next era” of its omnichannel shopping experience.    Extending its long-time partnership with Yoox Net-a-Porter Group (YNAP), Valentino is upgrading its omnichannel platform, a move that will give customers access to its extensive product assortment, in-store mobile features, and faster delivery through fulfillment from Valentino boutiques.   

The retail giant is reorganizing its U.S. technology division — a move that will impact about 10% of its workforce.

Sources familiar with the situation said that Walmart will eliminate 300 jobs across its information systems division (ISD). The layoffs at ISD in the chain's Bentonville headquarters began this week and are expected to continue through the month, according to Talk Business & Politics.

The key to delivering top-notch customer service — and responding to changes in the shopping experience — is to give associates visibility into information.   

Retail executives know their industry is going though fundamental and massive change, but that doesn’t mean they are taking action to deal with it.   

Target Corp. is stepping up its inventory management.   The discount retailer is partnering with Avery Dennison to deploy radio frequency identification (RFID) technology to more than 1,600 stores. The deployment, described by the technology provider as the largest of its kind, will help Target  maximize inventory availability and deliver an enhanced shopper experience.   

7-Eleven continues to reduce electricity use in its stores.   The company has signed an agreement with TXU Energy to purchase 100% Texas wind energy for all its Texas stores located in competitive energy markets.    The 96-month wind energy agreement, which impacts 425 stores, starts June 1, 2018, and is expected to reduce 7-Eleven's carbon footprint by 6.7% while providing significant operating expense savings.  

Going local is the big trend in retail center food and beverage options, so why not for retail brokerage houses?   That’s the tack CBRE is taking in its Seattle office with the hiring of two long-time leasing pros from Washington State-based Wallace Properties, which lays claim to scouting out the best locations from “Olympia to Bellingham and from Seattle to Spokane.”  

A growing supermarket retailer in the Adriatic region has deployed a solution to better manage its disparate inventory levels.   Konzum, part of the 2,000-store Agrokor group with 2,000 stores in the Adriatic region, has been expanding its footprint through accelerated acquisitions have accelerated Konzum’s growth.  But the strategy has created a diversified store network, each with different store layouts and inventories. These issues also force the grocery chain to manage disparate inventory files, and deal with order exceptions.

Adidas Group wants to kick off its expansion in China on the right foot.   The sportswear brand plans to bolster its retail sales network to 12,000 outlets in China by 2020, with much of the growth slated for smaller cities. However, the company also knows that conducting international trade within China can be difficult and complex due to challenges presented by huge import and export volume, and minimal advance notice of regulatory changes.  

Chain Store Age will sponsor a Webinar on one of the most important issues facing store retailers: How to connect emerging solutions and technology disruptors — and take advantage of rich data sets filtering through these systems — to meet new demands across retail operations and the customer experience.