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Business Intelligence (BI)

  • Study: E-commerce fraud increases more than 30% in 2016

    As the industry makes the switch to EMV, data breaches and automation are driving online fraud more than ever.   In fact, e-commerce fraud attack rates have spiked 33% over the last year, according to the “2016 E-commerce Fraud Attack Rates,” from Experian. The report analyzed millions of e-commerce transactions and ranked the top states, cities and ZIP codes for shipping and billing fraud across the United States.  

  • C-store giant steps up compliance efforts

    7-Eleven is putting all of its policy data in one place — a move that will enable it to better mitigate risks connected to insurance and claims.   The convenience store chain added the Risk Management Information System (RMIS) from Riskonnect, to power its claims management, policy management and property data collection processes in the U.S. and Canada. The cloud-based system breaks down silos to provide a holistic view of risk management.  

  • Amazon CEO reflects on future in annual letter to shareholders

    Amazon Jeff Bezos is certainly not sitting back and relaxing in his company’s success.      As his annual letter to shareholders reveals, Bezos is spending a lot of time thinking how his company can remain vibrant and successful. The letter repeats a theme that the executive brought up in his letter last year: how to keep alive the animal spirits that led Amazon to greatness, reported the Seattle Times.  

  • Report: Fraudsters zero in on Amazon marketplace merchants

    Amazon’s third-party sellers are hackers’ latest victims.   In recent weeks, attackers targeted the growing population of third-party sellers on Amazon.com, using stolen credentials from dormant accounts to sell nonexistent merchandise at bargain prices, and then collect the cash, according to Fox Business.   

  • Discounter details its wide-ranging energy initiatives

    Target Corp. is deploying a number of solutions to reduce its energy use.     The retailer, recently named Energy Star Partner of the Year for the second year in a row, counts more than 1,400 of its buildings as having Energy Star status — the Environmental Protection Agency’s certification of energy efficiency — more than any other retailer. And the number is still growing as Target works towards its goal of having at least 80% of its buildings certified by 2020.  

  • Office supplies giant honored for energy efficiency

    Staples has been named a 2017 Energy Star Partner of the Year – Sustained Excellence Award winner for continued leadership in protecting the environment through superior energy efficiency achievements. It is the eighth year in a row the company has been so honored.   

  • Valentino upgrades its digital presence

    The luxury brand is about to embark on the “next era” of its omnichannel shopping experience.    Extending its long-time partnership with Yoox Net-a-Porter Group (YNAP), Valentino is upgrading its omnichannel platform, a move that will give customers access to its extensive product assortment, in-store mobile features, and faster delivery through fulfillment from Valentino boutiques.   

  • Report: Walmart slashing jobs in U.S. IT division

    The retail giant is reorganizing its U.S. technology division — a move that will impact about 10% of its workforce.

    Sources familiar with the situation said that Walmart will eliminate 300 jobs across its information systems division (ISD). The layoffs at ISD in the chain's Bentonville headquarters began this week and are expected to continue through the month, according to Talk Business & Politics.

  • Mexican convenience store empowers associates with information

    The key to delivering top-notch customer service — and responding to changes in the shopping experience — is to give associates visibility into information.   

  • Study: Retailers aware of disruption, but fall short in taking action

    Retail executives know their industry is going though fundamental and massive change, but that doesn’t mean they are taking action to deal with it.   
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