Business Intelligence (BI)

Walgreens Boots Alliance had named a successor to chief information officer Abhi Dhar, who announced in February his intent to resign in order to pursue an entrepreneurial venture.   The company has tapped Steve Turner, who currently serves as Walgreens VP service delivery and infrastructure, as VP and chief information officer, effective April 1.    

J.C. Penney Company has added a former senior advisor to the director of the U.S. National Security Agency (NSA), to its board of directors.   Debora Plunkett is joining the Penney board. Possessing extensive experience in cybersecurity, information assurance and innovation in information security, Plunkett has a deep understanding of the data-driven and interconnected world of today, the retailer said.  

Don’t blame it on the technology.   In a blog post on its site, Amazon explained the reason why Amazon Web Services suffered a four-hour outage on Tuesday, one that caused significant problems at numerous Internet sites, including those operated by retailers.   

Amazon is making a big commitment to renewable energy.   The online giant announced plans to install solar panels on its fulfillment facilities around the world, including the deployment of large-scale solar systems on rooftops of more than 15 U.S. fulfillment and sortation centers this year.   Amazon plans to deploy solar systems on 50 fulfillment and sortation centers globally by 2020.    

The asset disposition company A&G Realty has entered into a joint venture with a supermarket real estate veteran with the business proposition that better data analysis will help retailers be more proactive in managing real estate portfolios.  

Omnichannel environment places evolving demands, challenges on C-suite executives

The transformation of retail from brick and mortar into a digital omnichannel environment has caused an evolution in certain key roles in the C-suite.

Antony Karabus, CEO of HRC Retail Advisory, spoke with Chain Store Age about how the key role of the chief operating officer is evolving to enhance the transformation of retail companies in today’s more complex environment.

What is the typical scope of responsibilities of a retail COO?

Newest ASHRAE standard reduces LPD allowances

The ANSI/ASHRAE/IES 90.1 energy standard provides a model energy code to jurisdictions interested in regulating the energy-efficient design of commercial buildings. ASHRAE recently published the 2016 version, which supersedes the 2013 version.

The U.S. Department of Energy recognizes the 2013 version as the national energy reference standard. Starting in October 2016, all states were required to have an energy code in place at least as stringent as 90.1-2013 or justify why they could not comply.

Apple’s Spaceship to Land

Apple will open its highly anticipated new campus in April. Dubbed Apple Park, the site is located on a 175-acre site in Cupertino, Calif.

The heart of the campus is a futuristic, ring-shaped, 2.8 million-sq.-ft. headquarters building that’s clad entirely in panels of curved glass. Designed in collaboration with Foster + Partners, Apple Park is powered by 100% renewable energy. With 17 megawatts of rooftop solar, the campus will run one of the largest on-site solar energy installations in the world.

Twitter is taking a new approach to “humanize” its business partners’ customer service-based “Direct Messages.”   Twitter’s new feature – “Custom Profiles in Direct Messages” – allows businesses to better emphasize the human element in private conversations, as well as more clearly indicate when a bot is speaking, according to Twitter.   

Apple is preparing to unveil its latest development: Apple Park.   The name of Apple’s new spaceship-looking home office, Apple Park is a 175-acre campus located in California’s Santa Clara Valley. The new building, slated to open in April, will welcome more than 12,000 people over a six-month period. Construction of the campus and parklands is scheduled to continue through the summer, Apple said.