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Omnichannel firm hires ex-Walmart exec
Omnichannel solutions provider RichRelevance has hired a former WalmartLabs executive to serve as its chief product officer.
Mahesh Tyagarajan will be responsible for product strategy and management, engineering and cloud operation and infrastructure. The company also named microstrategy and business objects veteran John Dickson as vice president of client services, where he will drive the expansion of RichRelevance’s position as the dominant provider of large-scale omnichannel personalization deployments around the world.
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TechBytes: Three Omnichannel Retail Insights from Hybris
Providing an omnichannel customer experience is one of the most rewarding and challenging efforts a retailer can undertake. I recently spoke with David Stover, global head of business-to-consumer omnichannel solution management for Hybris, about some of the benefits and difficulties operating in the omnichannel space presents retailers.
Store Enablement is Harder than it Looks
According to Stover, store enablement represents the “last foot” of retail.

