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Artificial Intelligence

  • Bilingual “virtual” shopping consultants deployed at Miami International Airport

    Bay Shore, N.Y. -- MIA Concessions has deployed advanged digital signage in Miami International Airport’s (MIA)) South Terminal in the form of bilingual digital passenger assistants.   The technology, from Tensator, provides passengers with high-tech virtual shopping consultants and also serves as an advertising vehicle for shops and restaurants to reach high multi-lingual air travelers to Miami.  

  • Calvin Klein deploys digital denim fit guides at Macy’s

    New York -- Calvin Klein has deployed an interactive shopping experience at Macy's Herald Square store in New York City, soon to be rolling out at 18 other Macy's locations nationwide this year. Using dynamic marketing technologies from Creative Realities, Calvin Klein is employing interactive touch display and sales assistance applications developed by Creative Realities to support shoppers as they navigate the denim category.   

  • Intel opens in-store “experience” shops in 50 Best Buy locations

    Santa Clara, Calif. -- Intel debuted “The Intel Experience” in-store shops in 50 Best Buy locations nationwide. The hands-on “experience zone” gives shoppers the opportunity to try, explore and play with the latest, cutting-edge technologies from 3-D printing to digital disc-jockey remixing.  

  • Whole Foods Market deploys Voxware’s voice technology in its distribution centers

    Hamilton, N.J. -- Voxware, a voice application company, announced that Whole Foods Market saw productivity gains of 25-35% after implementing the latest version of Voxware’s voice solution in the grocer’s largest distribution center. Whole Foods has expanded its deployment of Voxware Voice Management Suite to its other nine DCs with scheduled completion in Oct. 2014.  

  • Giant Eagle pilots Brickstream in-store analytics

    Pittsburgh –- Multi-format food, fuel and pharmacy retailer Giant Eagle Inc. is piloting smart devices from Brickstream for capturing and analyzing in-store data at six stores. Brickstream’s hardware and software solutions deliver the equivalent of “clickstream” analytics for the brick-and-mortar world.   

  • Apple Pay: Paving the Way for Mobile Payments

    By Dov Cohn

  • Delhaize names tech vet CIO

    Delhaize America’s new CIO is confident the company will be able to drive sales growth by leveraging technology.

    Retail technology veteran Michael Laurenti was named chief information officer at Delhaize America and will assume his new responsibilities on November 17. He most recently served as CIO at the privately held 300 unit Belk Department Stores chain. Prior to Belk, he worked at Family Dollar, Linens 'N Things and Toys "R" Us. Laurenti succeeds Deb Dixson who spent four years at Delhaize America and announced her departure earlier this year.

  • Store of the Week: Bloomingdale's, Palo Alto, Calif.

    Bloomingdale's new store in Palo Alto, California, is the retailer's most digitally-sophisticated to date. From smart fitting rooms equipped with wall-mounted tablets to a digital-wallet system, the 125,00-sq.-ft. department store blends high-tech elements with a sleek, modern aesthetic. See Photos.

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