Artificial Intelligence

Barcelona -- There are few, if any, limits to how digital technologies will transform retail as we know it.

At this year’s Mobile World Congress in Barcelona, established players such as IBM and Qualcomm and nimble startups including Imersivo and Compass.to showed off innovations in augmented reality, mobile payments, clienteling, and more, offering tools for employee empowerment, data-driven decision-making, true omnichanneling retailing, and beyond.

IBM MobileFirst Sales Assist

By Anne Marie Stephen

Brands, retailers and technologists convened at Retail Loco at South by Southwest Interactive, Sunday, March 15, 2015 hosted by Location Based Marketing Association. The event focused on how companies are leveraging location solutions and data for better business. The LBMA is a global not-for-profit association with over 1,000 member companies including media, retail, brands, agencies and technology companies.

Brick-and-mortar stores are in transition from being viewed as a relic of the 20th century to being understood as the linchpin of 21st century omnichannel retailing. In the SPECS session “Reinventing Brick & Mortar Retail,” speaker Nadia Shouraboura, founder and CEO, Hointer Inc., explained just how wide-ranging that transition will be.

“The next 10 years will see more profound change in store design that we’ve seen in the last 1,000 years,” said Shouraboura.

By Dan Goldman, Kurt Salmon

Just like bell-bottoms and leg warmers, mom-and-pop retailers are back. Not long ago, it seemed like they would be permanently relegated to some dusty attic space, a relic fighting for relevancy.

Big-box stores put them there. Between 1992 and 2014, the share of U.S. retail stores owned by companies with fewer than 500 employees fell 13%.i That’s because big boxes promised lower prices and a wider assortment, points brought home by large mass market advertising campaigns.

By Michael Wippler

We are or should be familiar with the Americans with Disabilities Act’s (“ADA”) requirements for accommodating the physically disabled. Wheelchair ramps, handicap stalls, handicap parking, lifts, and other items designed to assist the physically disabled are commonplace. However, the ADA is much broader than this, and the United States Department of Justice (“DOJ”) and the courts are focusing on making the internet more accessible for the visually impaired.

Quincy, Mass. - Ahold will install KeyMe retail key-making kiosks at select Super Stop & Shop locations in Massachusetts, Connecticut and New York. The kiosks enable customers to safely store a “digital copy” of their keys in the cloud and create a spare copy at their local Super Stop & Shop in less than 30 seconds.   

Washington, D.C. - The Association for Retail Technology Standards (ARTS), a division of the National Retail Federation (NRF), has announced two major additions to the ARTS Standard Request for Proposals (RFP) library on selecting payments solutions and video analytics solutions. These standardized RFPs will help retail companies research software applications ahead of time.

Conshohocken, Pa. -- Ikea announced plans to install a fuel cell system at its location in Emeryville, California. Consistent with the retailer’s focus on emerging energy technologies, is the first Ikea in the world to convert biogas into electricity through a clean electro-chemical process. The fuel cell system will be installed, commissioned and activated by this summer, 2015.

Ikea contracted Bloom Energy, Sunnyvale, California, for the design, development and installation of the fuel system.