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SPECS 2015: Three Store Planning Innovation Takeways
Chain Store Age hosted its 51st annual SPECS 2015 conference on March 15-17, in Las Vegas. Here are three takeways from the conference concerning technological innovation in the store planning area:
1. Overflowing Shelves are the Enemy
For most brick-and-mortar retailers, having shelves chock full of merchandise with every possible variation (such as size and color) is the definition of successful merchandising. But in actuality, overflowing shelves leave store associates too busy to assist customers, who are left overwhelmed.
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Lowe’s rolls out KeyMe digital key kiosks
Mooresville, N.C. – Lowe’s Companies Inc. may have found the key to customer self-service. The DIY giant is rolling out new retail kiosks from KeyMe at select locations.
The kiosks enable customers to safely store a “digital copy” of their keys in the cloud and create a spare copy at their local Lowe’s in under 30 seconds. The new kiosks will be able to copy car keys, both with transponder chips and those without. This is the first time car keys have ever been able to be copied at a self-service kiosk.
