Artificial Intelligence

Raley’s is helping its customers make more informed food purchasing decisions in-store and online.   Called the Raley’s Shelf Guide, the program features icon-based shelf tags that educate shoppers about current food trends and industry research — and also sets stricter standards for packaged food claims. Overall, the service is creating label transparency when it comes to helping customers understand packaged goods’ ingredients, food processing and nutritional value.  

Online luxury retailer Gilt.com is kicking off its 10th anniversary with the launch of a new website.   The company, a pioneer in online flash sales, unveiled a complete site redesign on Tuesday. Dubbed “The New Gilt,” the site continues to feature daily new arrivals and the flash sales that it's known for, but it will also feature easier site navigation, more exclusive offerings, and edited and dynamic editorial content — all of which will contribute to a more tailored customer experience, Gilt said. 

An e-commerce giant is making a big push into the brick-and-mortar world.    Alibaba, China’s largest online sales platform, is building its own shopping mall, with a goal of enriching the real-world shopping experience with technology and convenience, reported MarketWatch.  

Walmart is making a bold move as it continues to seek out ways to distance itself from Amazon.   The discount giant is investing in Nvidia chips. These high-level graphical processing units (GPUs) will be the foundation of a robust cloud network where Walmart data scientists can build out AI systems, reported Geek Wire.  

Whether we’re receiving coupons based on our spending, or product suggestions based on other people’s spending, artificial intelligence (AI) is transforming how consumers shop and experience brands. For retailers, meanwhile, AI could increase profits by almost 60%¹. It could be a game-changer in this labor-intensive sector, augmenting the workforce and enabling employees to become more productive.  

In a move to attract more specialized information technology specialists, Uniqlo is renovating its digital DNA.  

Amazon’s newest move could take voice-assisted ordering to new levels.   The online giant is joining forces with Microsoft to integrate the companies' two digital assistants. This will allow Amazon’s Alexa to activate and talk to Microsoft’s Cortana device, and vice-versa.   

Brands that are not thinking about how to leverage artificial intelligence are already falling behind.   This was according to the Retail Revolution study from OMD EMEA, and Goldsmiths, University of London. It is based on 15,000 consumers across 13 European countries.