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Artificial Intelligence

  • Walmart deploying tech that lets in-store shoppers check out — on their own

    A discount giant is helping more shoppers skip the checkout line.    Walmart is expanding the deployment of its Scan & Go mobile app, which is being tested in approximately 12 stores across Northwest Arkansas, Florida, Texas and Georgia. The chain is now rolling out the app for use in at least 10 additional locations in the Dallas-Fort Worth and Nashville markets. The stores will offer the solution by the end of the month, according to Justin Rushing, spokesman for Walmart.  
  • Online giant explores ‘mobile’ drone launch pad

    Amazon has lots of ideas about how drones can improve package deliveries, but they also need supportive facilities and operations.    In hopes of getting the ball rolling, the online giant has filed a patent application for “ground-based mobile maintenance facilities for unmanned aerial vehicles.” Simply put, these hubs would be dedicated to accommodating, loading, launching, receiving and maintaining the delivery drones.  
  • Simon launches ‘concierge bot’

    Simon is debuting a new type of concierge — one that never calls in sick.   The mall owner launched a chatbot designed to deliver customers at its 208 North American centers useful information as they shop.  Described as the industry’s first enterprise-wide bot, the artificial intelligence-based technology is available through Facebook Messenger, and provides store and restaurant information, hours of operation, special events, daily promotions and a list of available amenities.  
  • Pier 1 on hunt for new finance chief

    Pier I Imports' loss is Fossil Group's gain.   Pier 1 Imports announced that Jeffrey N. Boyer, executive VP and CFO, is leaving the company effective October 3, 2017 to become CFO of Fossil Group, where he has been a member of the board of directors since 2007. Pier 1 is appointing an executive search firm to conduct a search for a new CFO.   
  • Nation's largest mall is ‘mapping out’ a better shopping experience

    Technology that works like GPS for indoor locations is helping shoppers find their way through Mall of America.   
  • Wayfair extends reach of its augmented reality app

    A furniture e-retailer is putting its augmented reality-based app into more shoppers’ hands.   Wayfair’s AR application, WayfairView, has been integrated into its mobile shopping app on the newly released ASUS ZenFone AR. The smartphone, which launched on Thursday, is equipped with Google’s Tango AR platform.  
  • Q&A: Boxed co-founder talks about machine learning

    Driven by the need “to solve problems for its shoppers,” Boxed is about to make it easier than ever for customers to reorder merchandise — without even having to think about it.   
  • Regional furniture retailer modernizes front-end

    City Furniture sales associates are moving away from the cashwrap, and completing transactions directly on the show floor.  
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