Artificial Intelligence

Amazon’s dominance in the $300 billion American e-commerce market is stronger than ever, according to a new survey.

A Survata study commissioned by BloomReach reports that in a survey of 2,000 U.S. consumers, 44% bypass the entire Web and go directly to Amazon first to search for products, compared to 34% who use top search engines like Google, Bing and Yahoo!.

As recently as 2012, Forrester found that only 30% of consumers research products on Amazon first.

Amazon.com is the No. 1 website for online shoppers in the United States, according to a new survey.

A Survata study commissioned by BloomReach reports that in a survey of 2,000 U.S. consumers, 44% bypass the entire Internet and go directly to Amazon.com first to search for products, compared to 34% who use top search engines like Google, Bing and Yahoo!.

Welcome to Connected Retail a new newsletter from Chain Store Age covering the intersection of customer and channel connectivity.

“There are two kinds of big companies in the United States. There are those who’ve been hacked…and those who don’t know they’ve been hacked.”

Several years before FBI Director James Comey made that bold, now infamous proclamation on CBS’s 60 Minutes, the National Science and Technology Council (NSTC) partnered with the National Science Foundation (NSF) to initiate a federal strategic plan for cybersecurity research and development.

Whatever your opinion of fraudsters who steal and resell consumer credit card data, you can’t deny they are highly innovative.

This was the key message of a presentation security blogger Brian Krebs gave at the Gartner Symposium ITxpo 2015 in Orlando, Florida, on Oct. 4.

Kroger is in the process of installing "smart shelf technology" at one of its stores in Ohio, according to Cincinnati.com.

The grocery chain is completing the installation of 2,200 Edge shelves throughout the center of the supermarket, including most aisles with dry goods. Today the tech features price tagging beneath the respective items, but future applications could include providing on-demand nutritional info, Cincinnati.com reports.

Retailers know the Internet of Things (IoT) is coming and will bring significant changes. But their preparedness for it is less certain.

Eleven new brands are heeding the call from Amazon.com to join the Amazon Dash Replenishment Service (DRS) program. General Electric, Samsung, August, Gmate, Oster, Obe, Petnet, CleverPet, Sutro, Thync, and Sealed Air are now offering devices enabled with DRS. DRS enables connected devices that measure consumable usage to automatically order physical goods from Amazon when supplies are running low, DRS is the same reordering service that supports the Amazon Dash Button.

On the heels of opening its Digital Innovation Labin Boston in June, CVS Health is furthering its innovation efforts with two new outside partnerships.

When it comes to tech companies, millennials place their trust in a well-known e-commerce retailer. A nationwide survey commissioned by the Marketing Executives Networking Group reveals that more than half of millennials age 18-34 indicated they trusted Amazon more than any other major tech company.